Employment Type : Full-Time
Sales Support Specialist - EB00070466301 What you will do: The Sales Support Administrator role is accountable for virtually all aspects of processing orders secured by the sales team and ensuring booking packages are completed within a 30 day period of order date. The individual is the main point of contact for sales to resolve gaps in booking materials, order information, customer master data, and payment/billing details for orders they process. The Sales Support Administrator roles will report to local sales managers and have joint accountability to the Fire Domain program leader. How you will do it: Booking Motions – Processing Orders From Customers to JCI through our branch sellers Pre- upload review Review Booking Checklist for each job Sales Admin gathers missing items OR pushes back to sales person PRIOR to submission Ensure Original proposal and contract/PO Review PO for accuracy and content Pursue Customer signatures Create/Align Accurate Customer Master New Customer creation in ERP Obtain Certificates Validating credit level Initiate Legal Review Ensure the DOA process for booking is followed and all approvals are obtained Work through the Government compliance process and approval Process Change Orders NON Booking motions Coach sellers for process improvement Weekly call on booking progress Monthly Metrics review Supervisors and Sales Leaders o First Pass Yield of orders through the process o Deals left after close o Aged POs o Letter of Intent booking resolution Bid and Performance Bond Requests Pre Qual for pre bids Support Dispute Management as needed OTC Management Contribute to delivering the annual secured volume by acting as a strong liaison between the Sellers, Sales leaders, Sales BPLs and the Sales Support Admin personnel. Maintain awareness on results and countermeasures for underperforming markets. Support the domain and OTC team by building targeted improvement plans. What we look for: Required: Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers. Job Sales & Marketing Primary LocationUS-IL-Addison Organization Bldg Technologies & Solutions