Sales Support Associate - Promotional Products Details

Sales Support Associate - Promotional Products

iPromo - Chicago, IL

Employment Type : Full-Time

iPromo is looking for a Sales Support Associate to work in our Enterprise Division.

We are proud to announce iPromo ranked #742 on the 2021 Inc.5000 Fastest Growing Companies list.

We do business out of Illinois, Indiana, Minnesota, Ohio, Florida and New York. We favor remote work for the right candidate.

We believe in our team members and their growth, knowledge, experiences and the balance it takes to be a rock star at work and at home. We believe in strengthening our communities and giving back.

If you have the experience for this position, we would love to talk to you.

Essential Duties & Responsibilities:

• Project management in support of your sales team
• Source out items and create presentations for proposals
• Create quotes
• Ensure accuracy of order
• Take payment and finalize the Quote into Job, SO then PO.
• Place orders with vendors
• Communicate with Sales Reps to ensure any errors get fixes and the Sales Rep is aware of the orders whereabouts at any time.
• Communicate with the Customer
  • Get proof approval
  • Provide order updates
  • Communicate possible issues and provide possible resolutions
  • Always keep the customer informed
• Communicate with the Vendor
• Collect PI’s and compare pricing
• Check the proof before sending it to the customer for accuracy (prevent back and forth)
• Make sure the order is moving the right direction
• Create follow ups
• Keep the vendor accountable
• Communicate with Accounting for seamless order and payment.

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