Employment Type : Full-Time
Overview: Presbyterian Villages of Michigan, a premier senior living services non-profit organization, has a great opportunity to join our team at The Village of Westland as a Sales & Leasing Specialist. We invite you to help us create new possibilities in quality living for the seniors we serve. Why work for us? Our staff tell us they often leave work feeling good about the work they did and that they feel they personally make a difference here.
Assists with the marketing and admissions functions including conducting Village tours and responding to inquiries and information requests. Establishes, monitors, updates, and maintains prospect files.
Great benefits available after 90 days including: medical dental vision generous paid time off retirement savings plan tuition assistance.Responsibilities:
Essential Duties1. Respond to inquiries and provides sales information regarding the Village in a timely manner. 2. Schedule and conduct Village tours to provide education about Village and services to potential resident and or families by personally guiding through areas of the Village that provide current or potential future needs. 3. Assist with all sales and marketing efforts to increase referrals and reputation including but not limited to on-site events, off-site events (i.e. expositions, PVM sponsored events, etc.), outreach, networking and relationship building meetings. 4. Develop relationships with prospective residents to facilitate the sales process by identifying needs, keeping in contact, and providing following-up. 5. Sell the Village housing accommodations and additional services offered by the Village to prospective residents by using appropriate promotional material and communication. 6. Enter all leads into CRM database including website leads and conducts appropriate follow up in a timely manner. 7. Assist with information gathering and establish resident and prospect records including but not limited to: filing, revising and updating records, charts, etc., gathering required data and documentation, and data input 8. Promote housing accommodations and additional services offered by the Village to increase sales. 9. VEH/VOR: Assist with scheduling and conducting admission interviews answering inquiries, giving tours, and competing required forms for skilled nursing. 10. Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development. 11. Follow established policies and procedures including but not limited to: o Presbyterian Villages policies and procedures. o Safety policies and procedures. o Federal, state and local regulations. 12. All other duties as assigned
Qualifications: Education: High School Graduate or General Education Degree (GED) Experience: One year, marketing, public relations, sales or admission experience preferred. Computer Skills: Must have ability to operate a computer Proficient with MS Excel, MS Outlook, MS Word, MS Publisher, and MS PowerPoint Certificates & Licenses: Valid Driver's License Other Requirements: Knowledge of medical terminology preferred Must have ability to work a flexible schedule including evenings and weekends as assigned.
PHYSICAL DEMANDSStand Walk Bend Handling / Fingering Vision (Near) Lift/Carry 10 lbs or less