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Employment Type : Full-Time
Equal Opportunity Employer: Minority/Female/Disability/Veteran Start Date January 11, 2021 CUSTOMERS FIRST, ALWAYS. We are looking for people who are committed to our mission of putting the customer first, always. Having a positive attitude, friendly voice and ownership of customer issues are all critical to delivering on this goal. The Opportunity: As an Inside Commercial Representative (ICR), you’ll be responsible for taking a high volume of inbound calls, assisting current customers and closing new customer sales. You’ll be the customers’ primary contact, maintaining a strong customer relationship and handling service requests while earning monthly monetary incentives for closing new business. To ensure we are able to handle our customers’ needs, our employees must be punctual, dependable and reliable. The Requirements: For full consideration please upload a current resume. The Location __ The hours: 40 hour shift between the hours of 7:30 AM and 5:00 PM __ Our new hires will be provided with all computer/laptop components, including a keyboard, mouse and a headset to work remotely. __ To work remotely, the following will be required: Note: The Start Date For This Position is January 11, 2021 __ WHY SHOULD YOU APPLY? WE INVEST IN YOU! Our employees benefit from an extensive paid training program to learn policies and procedures, and receive on-the-job coaching and training. This allows our employees to be well-prepared to assist our customers. This position is a stepping stone for taking your career to the next level. We’ll provide you with a competitive salary and a top-notch customizable benefits package, including Medical, Dental, Vision, Life Insurance and Short- and Long-Term Disability, as well as paid time off. You can participate in our Employee Stock Purchase Program, a fantastic company match on 401K (no vesting period), and more! READY TO SUCCEED? If you have a passion for helping people and creating a great customer service experience, then join us and make a career out of making a difference. Please click "Apply". About Waste Management: Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. Job Type: Full-time Pay: Up to $50,000.00 per year Benefits: Schedule: Supplemental Pay: Work Location: Company's website: Work Remotely: COVID-19 Precaution(s):
Our representatives don’t work late night shifts and have limited weekend hours.
The safety of our employees, both current and future, is top priority. Currently, most of our representatives are working remotely due to the COVID-19 pandemic. Candidates who are selected for this position will work with a blended approach remotely and in-office based on business needs. A requirement to working remotely is the ability to do the job in a designated work area in your home. You must live within driving distance of the in-office location at 26 Patriot Place Foxboro MA 02035 to have the ability to commute to the location as needed.
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