Employment Type : Full-Time
Position Information
Location: Westin Austin Downtown
Summary:
White Lodging Sales Coordinators are responsible for administrative support duties for assigned managers and participates in activities and training in preparation for entry-level sales & marketing management positions. The essential functions consist of the following: Participate in activities and training in preparation for entry-level sales & marketing management position. ( Examples include Delphi FDC Training, customer focused selling skills, participation in Rev Gen Sales Week, sales blitzes, site tours, shadowing of Sales Managers, and all sales and marketing functions, attendance in specific meetings, and other activities as deemed necessary.).
Responsibilities:
White Lodging is looking for a team member who has prior sales or hospitality experience, detail oriented, organized and is able to meet specific deadlines. Must encompass the ability to act independently with minimal to no supervision. Requires good communication skills, both verbal and written to be able connect with our guests and team members. Important Daily/weekly tasks include but are not limited to:
Event Coordination - partner with clients to ensure they have a good event; beginning with the booking and confirmation of the space, meals and other items included in the contract.
Follow up - receive suggestions and feedback, and discuss opportunities to host future events for the group. Additionally, this is a good time to ask for referrals of others looking for a facility.
Qualifying Business – retrieving a complete understanding of the customer’s business needs to best meet the expectations of the client and the hotel and closing the sale.
Sales Support - To help sales leaders improve their productivity and spend more time selling, sales coordinators provide a variety of support services.
Front Desk Communication - Collaboration with front desk teams ensures the details of group and special corporate directives are executed properly.
Other information:
COMPETENCIES
Judgment/decision making
Resourcefulness
Organization/Planning
Listening
Customer focus
Team player
Energy
Ambition
Drive to grow in a career in hospitality sales.
SKILLS
Active listening
Knowledge of Microsoft office
Communication
Time management
Qualification questioning, etc.
EDUCATION/EXPERIENCE
A high school degree is required. Conversely, a bachelor’s degree and/or previous experience in the hospitality industry is preferred.
FULL TIME BENEFIT OVERVIEW
Medical, Dental, and Vision
Life Insurance
Employee Assistance Program (EAP)
401(k)
Vacation and Paid Time Off (PTO)
Tuition Reimbursement
Complimentary and Discounted Rooms