Employment Type : Full-Time
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. MUST LIVE IN UTAH At AAA, our purpose is to serve our Members. Everyone in our Sales and Service division is instrumental in creating outstanding Member experiences and ensuring our Members are covered for life's unexpected events. One of the most important ways we do this is making sure Members understand the many benefits we offer so when they need help we can proudly say yes! What work could be more rewarding and meaningful than knowing you helped someone when life throws a curveball? Being a Sales and Service Hero takes great willpower, hard work, and emotional strength. Essential Functions: Enjoy a fast paced environment; handling 75 - 100 calls per shift Be skilled at using multiple applications simultaneously and be able to provide clear and proficient verbal and written communication Deliver extraordinary customer service to our Members by using sound judgment, empathy, and problem solving to make decisions that adhere to policy and procedure Use sales techniques, product knowledge, and listening skills to identify Member-specific needs to generate new sales to prospective and current Members The ability to adapt and respond to changing work situations and environments Be reliable to work a schedule that may include weekends/holidays and adhere to your assigned work schedule Enjoy working from home and have a dedicated work space free of distractions/noise that includes a desk, chair, etc, along with the ability to hardwire your internet connection What We Offer: Great Pay - Earn $13. 50/hour to start with the opportunity to make $15.12/hour within 9 months based on achievement of performance goals. Generous Bonus Structure - Based on sales performance, with additional bonus opportunities for new product sales. (current TM average $600-$800) Fluency in Spanish is a plus and you may be eligible to earn up to an additional $80/month. Work from Home - We provide you with all the computer equipment you will need. Schedule - We are open 7 days a week (including weekends and holidays) and offer several schedule options. Paid Time Off - Accrue 5.2 hours of Paid Time Off every pay period during your first 12 months - that's 17 days in your first year! Volunteer Time - We know Heroes like to give back to their communities; we grant 24 hours of Paid Volunteer Time every year! Training - You will receive virtual paid training that will set you up for success. Benefits - For eligible Team Members, Medical, Dental, Vision, Life Insurance, Tuition Reimbursement, Employee Assistance Program and more! 401K - Dollar for dollar company match up to 6% of employee contributions. Work Environment/Physical Requirements: Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 100 percent of the time spent on the job involves the use of a personal computer. **Please note that you will be asked to complete a candidate assessment following your application, via email. Your application will not be considered until the assessment has been completed.** #IA