Room Service Server Details

Room Service Server

Bartell Hotels - San Diego, CA

Employment Type : Full-Time

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.

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Our Culture: * At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.

Bartell Hotels is an equal opportunity employer.

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Primary Objective of Room Service Server Position*
To provide quality service to hotel restaurant customers by providing prompt and courteous food and beverage service.

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Responsibilities*

• Answers the Room Service phone extension, answering questions and taking orders
• Verifies guest’s name and room number in POS to ensure ability to charge to room account
• Carries silverware, linen, and food on tray or uses serving cart to transport order to room.
• Sets up table and serves food from cart.
• Answers questions regarding room service and responds to requests for additional food or drink service.
• Collects or stacks dirty dishes on tray, table, or serving cart and removes from room or retrieves from outside of room.
• May drive golf cart throughout property to deliver orders and pick up trays
• Operates Room Service Cart in a safe and courteous manner, always checking for pedestrians, driving at a safe speed, and always yielding to oncoming vehicles

Other duties may be assigned as needed

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Physical Demands*
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, and frequently lift and/or move up to 50 pounds. The employee must also be able to go up and down a flight of stairs while carrying 50 pounds. The employee is exposed to outside weather conditions and moving mechanical parts. The noise level usually moderate to loud

Job Type: Full-time