JOB DUTIES AND RESPONSIBILITIES
- Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
- Ensures that rooms have clean linen, bedding and towels
- Understands and follows all safety and security procedures as mandated by the hotel
- Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, andhotel surroundings (i.e. mall, restaurants)
- Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
- Identify items that guests have left behind and report items utilizing hotel's lost and found procedures
- Other duties as assigned
EDUCATION AND EXPERIENCE
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to multi-task
- Ability to communicate effectively verbally and in writing
- Team player
- Ability to exceed expectations of guests
- Knowledge of cleanliness standards