Employment Type : Full-Time
Company Description Accolade at a glance… Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com. Role Overview A day in the life… What we are looking for… What is important to us Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, beneficiaries and customers. The secret to our success is: We find joy and purpose in serving others Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons. We are strong individually and together, we’re powerful Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way. We roll up our sleeves and get stuff done Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there. We’re boldly and relentlessly reinventing healthcare We're curious and act big - not afraid to knock down barriers or take calculated risks to change the world, one person at a time All your information will be kept confidential according to EEO guidelines.
Job Description
As a Clinical Steward you will be leading, supporting and coaching a team of Clinical Health Assistants, as well as leading by example as a Clinical Health Assistant. This role will enable your team to give great customer care, develop and grow your team, and help them meet their performance objectives. You’ll have the opportunity to help beneficiaries get the right care at the right time, find the right provider, and support the quadruple aim to achieve medical readiness, improve the health of our people, enhance the experience of care, and lower our healthcare costs.”
Our clinical stewards are hands-on working leaders who have a passion for service excellence and possess a blend of skills, including but not limited to:
Qualifications
Additional Information