Retention Specialist - Part Time Details

Retention Specialist - Part Time

Mers Missouri Goodwill Industries - St. Louis, MO

Employment Type : Full-Time

Who are we?

MERS Missouri Goodwill’s mission is “Changing lives through the power of work.” MERS Missouri Goodwill provides a variety of programs and services to help support this mission. Some of the many programs and services offered are career counseling, skills training, education and literacy programs, employment services, and more.

Position Overview

MERS Goodwill is looking for a Retention Specialist to join us at our team. Retention Specialists travel to individual job sites to provide training and assistance to persons with disabilities to help them maintain competitive employment. Retention Specialists need to have excellent time management, written and verbal communication skills organization. This is a PT position, with ability to work 5-10 hours per week. There is a potential increase in hours due to more referrals and client needs. Visit with clients on-the-job in Northern Jefferson County and South County to provide ongoing training and communication with employer. Schedule will vary, according to client's work schedule. May meet with clients on weekdays, weekends, and/or evenings. May work hours as best matches client's work schedule. Write progress notes and accurate documentation of supports, with at least 80% as time directly supporting clients.

Essential/Primary Functions

• Work alongside consumer to maintain employment commensurate with their social, psychological, and medical needs and abilities.
• Assist employers to facilitate the successful employment of people with disabilities ensuring employer expectations are met in regards to task completion and speed.
• Provide training to improve consumer work performance to maintain competitive employment.
• Problem solve to create accommodations and alternative methods to address performance issues.
• Support consumers to develop and maintain relationships with co-workers and supervisors.
• Develop and maintain natural supports on the job and establish working relationships with the supervisor(s).
• Assist with task analysis as needed.
• Implement proper fading/re-entry techniques to ensure consumer success.
• Maintain contact with MERS/Goodwill Case Manager assigned to the consumer to report progress and difficulties.
• Provide bus training or otherwise ensures transportation needs are met.
• Complete agency paperwork including, but not limited to, daily documentation of observations and job coaching/retention hourly log.
• Utilize time at the work-site to complete all necessary paperwork when possible, maintain a minimum of 80% of hours worked in billable time.
• All other duties as assigned

Requirements

• High School or equivalency required; some college or Bachelor's degree preferred.
• Experience working in the field of social service with individuals with disabilities is preferred.
• Valid driver's license, current auto insurance, and independent transportation required.

Essential Training Requirements:

• First Aid and CPR preferred

MERS/ MO Goodwill considers applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

The inclusion of any unsolicited information may lead to the disqualification of application.

Reasonable accommodations may be requested by contacting HR and are provided whenever reasonable to assist the employee's in the performance of job duties.

MERS/ MO Goodwill requires background check upon employment.