Retail Sales Print Associate Details

Retail Sales Print Associate

Staples Stores - Ann Arbor, MI

Employment Type : Full-Time

DescriptionStaples is focused on our customer and our community. As a Copy & Print Marketing Associate, you will provide exceptional customer service and solutions to customers print needs by using order intake tools to capture their project information. You will follow production processes to produce quality, professionally finished products using the print and production equipment for cutting, binding and laminating. You will also assist customers with tasks in the self-service area utilizing the copy machines and PC rentals.
We are investing in our people and our stores, empowering you to learn, grow and deliver. You will be positive, inclusive and collaborative in helping our customers with their Print and Marketing needs. You will also be part of a fun, team-oriented retail culture at Staples.
Get great perks because, you matter.

• Bonus plan, flexible part-time hours, and generous paid time off; hiring immediately
• Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
• 401(k) plan with a company match, dental, vision, life and short-term disability insurance and many more benefits

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to understand customers copy & print marketing needs and offer appropriate options to deliver a total print solution
• Connect with customers in an inviting and informative way to build a relationship
• Ask qualifying questions during consultation to generate potential leads for the Supervisor and Sales Manager
• Assist transactional customers with their shipping needs, order pickup and other responsibilities as assigned

QualificationsEssential skills and experience:

• Able to work a flexible schedule (including nights and weekends)
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues throughout the production process
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

• Prior experience with customer service
• Willingness to learn and develop

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.