Employment Type : Full-Time
Our Retail Office Associates are the cornerstones of Bob’s success. Retail Office Associates treat our customers in a cordial, respectful manner and are champions of the “Bob’s Way” of delivering a world class customer experience. Retail Office Associates are computer savvy, have the ability to multi task, have strong interpersonal skills and are career minded team players that set the benchmark high for true customer service professionals. Job Responsibilities Enter customer orders into system accurately and completely Required Qualifications Solid knowledge and competence on Microsoft Office Products Job Types: Full-time, Part-time Job Type: Full-time Pay: From $12.75 per hour Benefits: Schedule: Supplemental Pay: Education: Experience: Work Location: Pay frequency: Work includes: Paid Training: Management: Employees working per shift: Typical start time: Typical end time: Company's website: Work Remotely: COVID-19 Precaution(s):
Process payment to proper accounts
Answer incoming calls and respond to customer queries in a timely and courteous manner
Schedule deliveries that are convenient for the customer’s and comply to company procedures
Maintain all open orders and courteously communicate status with customers
Responsible for security of cash and other legal tender and preparing daily deposits in accordance with Company policies and procedures.
Work daily reports according to Company requirements
Assist Office Manager when needed
Assist with café, showroom displays, tagging, and other tasks as needed to help maintain a customer friendly showroom in keeping with the standards of Bob’s Discount Furniture
Excellent phone manner
Strong cash handling skills
Excellent verbal and listening skills
Strong interpersonal and human relations skills
Proven analytical and problem solving skills
Ability to use sound judgment and decision making
Good coordination skills