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Employment Type : Full-Time
W2 Job - You must pass a criminal background check. Ongoing program through July 2022. We are looking for Xperts to support a new client in the Smart Home security section in Best Buy. We are looking for great trainers and relationship builders to help educate store associates on the features and benefits of the products. We are looking for team members that know their way around the retail environment, who will work to build positive relationships and who are passionate about training and assisting customers. If you are detail oriented, committed, a natural salesperson not afraid to approach customers and are tech-savvy with the ability to communicate technology in a meaningful way this may be the job for you! Product Level Homes – Smart Lock Displays in Store Educate Consumers and Store Associates Increase Sales and Reduce Returns Can tie lock to Ring Door Bell which you can lock and unlock from there In Store Dates & Times: This program is expected to launch on July 26th, 2021 and is scheduled to run for 12 months. These are continuity visits and consist of visiting your agreed upon location/s as listed below. While in store you will educate store associates and/or customers on the features and benefits of the brand, confirm display sets and ensure pricing is correct. You can schedule your visits for any day of the week between 10am and 7pm, 1 hour per store (45 minutes in store + 15 minutes admin time). Retailer Best Buy Plus drive time at your drive time rate. Note: This program does not pay mileage. Training: You are required to have a Vendor ID for Best Buy - this is used to LILO in and out of each of your store visits. If you do not have a Best Buy Vendor ID see instructions in the Next Steps section. Best Buy training: Best Buy Covid - 15 minutes Best Buy 2nd and 3rd Party Induction - 45 minutes Product training will be done virtually via live zoom calls. Dates are TBD. SOP call Store List: Total stores varies by market Visits are twice a month. First visits is between the 1st - 15th then you will visit the same store again between the 16th and last day of the month. This program is scheduled to run for a year. Primary Responsibilities/Accountabilities/Essential Functions: As a Brand Advocate will be responsible for driving sales of our client's products by educating and building relationships with store associates engagements and training's. This position will build brand awareness and presence in a designated market of stores. The Brand Advocate is responsible for engaging customers at Best Buy and educating them on the features of the client’s products. The role will drive sales by teaching others the benefits of the products that are offered by our client’s products. This position will play a critical role in creating the best customer experience in the industry through best-in-class support. The Brand Advocate should have previous experience training in a retail environment. Having passion for the smart home category will be beneficial for this role and the product you will be representing. · Ability to train and sell consumer electronics Functional Competencies: · Good communication skills and the ability to influence others Scope of Job: · Engage and educate store associates and consumers on our client's smart locks · Build and cultivate strong relationships with store associates and management as a trusted ally and brand representative · Share observations, concerns, and potential solutions for what works and what can be improved, and report results daily Education / Experience: · High school diploma or GED, college education preferred Job Type: Part-time Pay: $16.00 - $18.00 per hour Education: Experience:
In-Store Consultations - Sales - 10 minutes
Best Buy App - 5 minutes
Product training
Rally calls
ROLE AND RESPONSIBILITY % of TIME
"Training
· Speaking with store employees about the product"
"Selling
· Speaking with customers about the product"
"Reporting
· Entering in observations and uploading pictures from the store"
Core Competencies