General Responsibilities
- Responsible for overall operation of Food and Beverage areas while maintaining quality standards and maximizing food and beverage profitability by scheduling subordinates based off demand.
- Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.
- Maintain inventories to levels that minimize waste but still ready to serve customers
- Maximize customer experience through quality of service and product
Primary Functions
- Revenue
- Financial: Aggressively pursue the restaurant’s revenue goals and effectively utilize menu engineering tools and prepare and manage the annual budget.
- Profit:
- Effectively control and manage all operational expenses including labor, overtime, food costs, supply costs, etc., enforce company procurement guidelines, and seek and implement cost saving strategies.
- Quality:
- Guest Service: Ensure that the hotel meets/exceeds Mission’s, Casual Pint, and Holiday Inn brand standards.
- Training:
- Guest Service: Analyze service and quality issues, identifying training needs, ensure implementation of training programs to optimize results, and adhere to the company’s training guidelines and policies.
- Leadership:
- Leading: Motivate, coach and train team members, set goals and hold team members accountable, and provide feedback, rewards, and recognition.
- Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Mission’s Standard Operating Procedures.
- High School diploma or higher-level education.
- 3 years Food and Beverage experience with a minimum of 1 year at the supervisory level.
- Must have flexible schedule
$500 Sign – On Bonus!
$200 After first 30 days
$300 After first 60 days
Benefits
Health Insurance – 50% paid by employer
Discounted Vision and Dental Insurance
Discounted Hotel Rooms
Paid Time off / Vacation Pay
Sick Pay
Location: 2905 Parkway, Pigeon Forge, TN 37863
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year