Restaurant Host/Hostess - Glass Light Hotel & Gallery Details

Restaurant Host/Hostess - Glass Light Hotel & Gallery

Suburban Capital, Inc. - Norfolk, VA

Employment Type : Full-Time

Start Your Journey with Us - $250 Welcome Bonus Available! See manager for details.

Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests!

Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure. You should also be available to work flexible shifts. Ultimately, you?ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Part time position with full time potential to include a comprehensive benefits package!

Free parking available to all associates!

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations at the direction of the restaurant manager
• Escort customers to assigned dining or bar areas
• Provide menus and announce Server?s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers? queries
• Assist wait staff as needed
• Take In Room Dining Orders via phone or in person from in house guests and hand over to the assigned Server or Runner for order and delivery

• Previous work experience as a Host/Hostess or Server
• Understanding of restaurant etiquette
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma
• Willingness and desire to give five-star guest service and to learn and grow within our company

Glass Light Hotel & Gallery

Executive Chef Zachary Close from Café Boulud will lead the team to create a French-Inspired, New American cuisine that focuses on seasonality, sustainable and real ingredients to present dishes with a modern sensibility. Our team works closely with local farmers, fisheries, and purveyors to attain the best possible ingredients that will be showcased by techniques learned through world travels and experiences. The service will complement the culinary focus with a knowledgeable, friendly and polished staff that executes the needs of the guest with casual elegance. Guests will be able to relax and enjoy the food, their company and the surrounding glass art.