Hotel:
Tampa Embassy Suites
Job Description
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Executive Chef, Banquet Manager or All Purpose Manager
Equipment: Uniform
Primary Purpose:
The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures.
Work Performed:
The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments:
- Schedule dining reservations and arrange parties or special services;???
- Ensure prompt and courteous service to guests;?
- Answer telephone calls and process phone orders;
- Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;?
- Take food and beverage orders, relay orders to kitchen, and serve food to guests;?
- Coordinate amenity delivery request in connection with the kitchen department;?
- Monitors tables in assigned section ensuring all guests are served;
- Address guest complaints;??
- Collect and process guest payments;??
- Totals receipts at end of shift to verify sales and clear cash register;??
- Ensures tips are reported properly for tax processing;
- Clear dirty table settings and prepare?table?for resetting;??
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
- Inspect dining room serving stations for neatness and cleanliness;?
- Assist?service?staff as necessary to service guests in a timely manner;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
- Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
Six months of previous customer service, restaurant and/or cashier experience
Preferred Education:
High school diploma or equivalent
Required Licenses/ Certification:
Food Safety Training?certified?or become certified within first 60 days of employment. ?
Alcohol Awareness certified?or become certified within first 60 days of employment ?
Preferred Technology:
Previous experience with Micros operating system
Physical:
Able to lift a minimum of 50lbs
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible to?work day, early morning, evening, night, weekend and holiday shifts
Job Type: Full-time
Pay: $10.50 - $11.03 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Physical Setting:
- Casual dining restaurant
- Fast casual restaurant
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Tampa, FL 33612: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location