Residential Aide
Employment Type : Full-Time
Residential AideQueens Drop Center, 100-30 Atlantic Ave, Jamaica, New York, United States of America Req #952 Thursday, July 8, 2021
ABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
The Residential Aide will assist in ensuring effective service delivery at the Queens Drop in Center. The Residential Aide will provide staff support in the drop-in center, and maintain program stability by providing support, assistance, and monitoring of the premises. The Residential Aide will be expected to engage with individuals experiencing homelessness as well as with Drop-In and Outreach staff.
This position’s shift is the evening shift.
ESSENTIAL DUTIES
- Monitor the drop-in area and provide resources to clients and maintain a welcoming, safe, stable environment for clients
- Make hourly rounds within and outside the facility to ensure safety and security
- Incident management: Report and document incidents, crisis interventions, communicate with on-call management team
- Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Circulate among residents, visitors, or employees to preserve order and protect property
- Complete intakes, and property searches as needed, distribute mail
- Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course
- Screen residents and visitors and packages to prevent passage of prohibited articles into residence
- Use company vehicle to transport clients to and from appointments in the community and as directed by program management
- Provide relief support for 311 operations
- Facilitate onsite laundry and shower resources for clients
- Perform other related duties as assigned
MINIMUM QUALIFICATIONS
- Two to four years of related experience
- Proficiency with Microsoft Office Suite
- High School Diploma or General Education Degree (GED), Associates degree preferred
- CPR and First Aid certifications a plus
- Valid driver’s license with driving record that is in good standing
- Maintaining a good driving record (as defined by the organization) is a condition of employment
- Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus
EOE/M/F/Vet/Disabled Other details