Employment Type : Full-Time
-Analyze customer needs Qualifications -Excellent verbal and written English communication skills with neutral accent - Preferably should have a neutral accent Job Types: Full-time, Contract Schedule: Supplemental Pay: Experience:
-Close deals with US customers
-Increase customer retention by resolving customer issues
-Establish strong positive customer relation to build repeat business and promoters contributing quality referrals
-Communicate with clients via email, chat and phone
-Make multiple phone calls a day
-Work in US time
-Work independently at home
-Highly-developed computer skills (MS Office, Gmail, CRM)
-US based, experience in a translation company
-Knowledge of working with Facebook and LinkedIn
-Minimum 2 years of sales experience
-Customer-service focused
-Strong analytical and problem-solving skills
-Ability to work under stress and pressure
-Reliable, organize, highly motivated and confident
-Bachelor/College Degree of any Business Course or any related field