Employment Type : Full-Time
Overview:
Being the largest private employer in the Central Valley means that people count on us to improve their quality of life. At Community Medical Centers, your role as a Registered Nurse Quality Management Coordinator plays an integral part in directly affecting those we serve. Here, you will actively feel and see the impact you have in fulfilling the central purpose of our mission: “to improve the health status of the community”.
As a Registered Nurse Quality Management Coordinator with Community Medical Centers, your organizational skills and ability to manage various assets for each project is fundamental to our success. We need a proactive self-starter who will help to provide in-depth clinical analysis on confidential patient safety, peer, quality, and risk issues. You will facilitate and coordinate performance improvement projects to improve our patient care in the hospital. In this position you will be able to connect with many different types of staff, including physicians, since you will be out and about in the hospital teaching front line staff the importance of quality and patient safety.
We can offer you challenges to professionally grow AND the resources to succeed. By joining our team at Community Medical Centers you will have the resources and development opportunities to make a difference in the community you live in, as well as grow your career. If you are committed to excellence in your profession and seeking a career that matches your passion for helping people then continue reading below! Responsibilities:
Accountabilities
1. Performs in-depth clinical analysis for confidential staff and physician issues related to patient safety, peer and quality. Provides oversight to non-clinical Quality Management staff. Completes responsibilities in a busy, demanding environment with competing priorities.
2. Coordinates, directs and ensures completeness of the FMEA (Failure Mode Effectiveness Analysis), Safe Start of Tracer processes for vulnerable, high-risk operational processes. These processes require a high degree of legal, ethical, financial, clinical and organizational knowledge.
3. Works with employees and physicians to investigate confidential quality, behavioral and patient safety concerns. Understands and makes appropriate referrals to Risk Management, Peer, Quality Management or clinical operations as needed.
4. Coordinates and facilitates hospital, CSTCC or departmental involvement with quality measures (e.g. Core Measures, Patient Safety Indicators and other preventable events) including analysis, comparative data, trending and tracking.
5. Demonstrates ability to develop data spreadsheets and provides the analysis and communication to interpret data into information in order to drive quality and change. Facilitates turning data into information for point of service staff and performance improvement.
6. Facilitates professional communication and resolves conflict reasonably and effectively.
7. Develops and assists with implementation of action plans focusing on quality outcomes and performance improvement projects using physician and staff input.
8. Maintains current knowledge of Joint Commission, Title 22, CMS Conditions of Participation or Long Term Care and evidenced-based medicine standards of care such as cardiac care through American College of Cardiology.
9. Utilizes facilitation skills, coaching and mentoring of groups, (internal and external) physicians and staff, including design, development and implementation of new processes.
10. Provides education to staff and physicians for quality management and patient safety issues including Joint Commission, California Department of Public Health, QIO and evidenced-based medicine community standards.
11. Designs project plans in accordance with CMC and/or CSTCC performance improvement methodologies and tools, including goals, scope, timeline and metrics that are organized and prioritized to meet organizational needs.
12. Supports, attends and/or participates in committee meetings as needed and assigned. Facilitates various Quality Committee processes and meetings such as QPSC, P&C and other ad hoc committees.
13. Performs other duties as assigned. Qualifications:
Education Bachelor's Degree in Nursing or related field required
Experience 5 years of experience in Quality Assurance, Case Management, Discharge Planning, Utilization Review, Infection Control or nursing project development/education required
Licenses and Certifications RN - Current State of California Registered Nurse license required Certification as appropriate (e.g. Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Healthcare Risk Management (CPHRM), Certified Joint Commission Professional (CJCP), or Clinical certification in area specialty) preferred