Employment Type : Full-Time
Summary About Pinnacle Dermatology: Pinnacle Dermatology, LLC, offers extraordinary clinical care and an incredible patient experience at every point in the patients' journey. The Illinois based team of board certified specialists is committed to providing complete clinical care for medical dermatology needs, skin cancer surveillance and treatment, as well as medical dermatologic services. Coupled with the unparalleled and unique family-like culture, patients will have an incredible experience from the minute they pick up the phone. This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Use of Technology - Demonstrates required skills; adapts to new technologies. Problem Solving - Identifies and resolves problems in a timely manner. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service ; responds to requests for service and assistance; meets commitments. Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension. Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers. Oral Communication - Speaks clearly and persuasively in positive or negative situations; responds well to questions. Teamwork - Gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively. Conflict Resolution - Keeps emotions under control. Diversity - Shows respect and sensitivity for cultural differences. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. Adaptability - Adapts to changes in the work environment. Personal Appearance - Dresses appropriately for position; keeps self well groomed. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; asks for and offers help when needed. Planning/Organizing - Uses time efficiently. Quality - Demonstrates accuracy and thoroughness. Quantity - Meets productivity standards; completes work in timely manner. Safety and Security - Observes safety and security procedures. Qualifications Education and/or Experience Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Certificates, Licenses, Registrations None To perform this job successfully, an individual should have knowledge of Nextech Database software and Internet software. Physical Demands While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit and type. Typing. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision.
Essential Duties and Responsibilities
Escort patients to the exam rooms and document their history, medications, and visit information prior to exam with provider into the Electronic Medical Record (EMR).
Supervisory Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Computer Skills
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.