Position Purpose/Summary
The Recruitment Coordinator is responsible for the day to day activities of identifying volunteers as potential candidates for research studies while developing and maintaining marketing strategies to meet the organizational objectives. In executing these position responsibilities, the Director of Recruitment is guided by Good Clinical Practices (GCP), International Conference on Harmonization (ICH) guidelines, and company standard operating procedures and policies.
Essential Job Functions
General
- Perform all study activities as delegated by the Principal Investigator and under the direction of the Site Director.
- Evaluates study protocols (e.g., with respect to enrollment/retention potential) in conjunction with the Principal Investigator, Site Director and other relevant staff and contributes to decision as to which studies to pursue.
- Provide potential recruitment plans and information in advance of study award to assist in effectively marketing the site to secure potential business.
- Develops recruitment plans in advance of initiation of each awarded study to include database mining (outcalls), outreach activities and advertising as appropriate.
- Develop and maintain relationships with community organizations, clinics, group homes and other appropriate outlets for the purpose of identifying potential research subjects for company’s research programs. This will involve visits to remote locations, telephone and email communication.
- Develop and maintain system for making outbound and receiving in-bound telephone calls. System will include a tracking mechanism for documenting such calls in conjunction with Study Manager Database.
- Develops and implements communications and media strategies that successfully deliver information to the public, including but not limited to health care events and speaking engagements.
- Develop recruitment materials to promote pre-screening and screening activities at clinic. Work with Site Director to ensure Institutional Review Board (IRB) approvals as necessary. Materials will include brochures, flyers, notices, print/radio/TV advertising, and other items as necessary.
- Maintains records of recruitment strategies and cost effectiveness for future use.
- Serve as central point of contact for all sponsor-initiated media campaigns and provide appropriate information on types of recruiting best suited for the region, statistics on times/places to run media campaigns, and coordination of start/end dates of recruitment efforts.
- Utilize Study Manager to maintain database of research subjects to include subject demographics and disease characteristics.
- Ensure confidentiality of subjects is maintained in conjunction with the Health Insurance Portability and Accountability Act (HIPAA)
- Arrange transportation for potential research subjects to travel to/from clinic for pre-screening and screening activities in collaboration with Site Director and relevant site staff. Informs appropriate staff of all appointments.
- Work with Site Director and relevant staff to develop system for documenting pre-screening, screening and enrollment activities for each patient.
- Coordinate end of study activities with Site Director and Senior Clinical Research Coordinator to ensure each subject has appropriate after-care arrangements as necessary
- Study, learn and comply with ERG site standard operating procedures, and other policies, practices and regulations where applicable.
- Performs other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.
The ideal candidate will have:
- High School Diploma or its equivalent; College degree preferred
- Knowledgeable in medical terminology
Knowledge, Skills and Abilities:
- Excellent communication skills (interpersonal, written, verbal)
- Basic computer skills to include Word, Excel, as well as proprietary applications unique to the clinical research industry (such as Study Manager)
Work Environment: This is a high growth, fast paced small organization. The ability to be productive and successful in an intense work environment is critical.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position.
Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Company Summary:
ERG is the largest independent clinical research site services company focused on special populations and is the market leader in CNS. With 12 wholly owned clinical sites and 12 affiliated sites, we conduct in-patient and out-patient phase I-IV clinical research studies. ERG has 240+ in-patient beds, a large and growing database of patients suffering from mental illness, neurological disorders, sleep disorders, addictions, diabetes and other illnesses as well as normal healthy volunteers who participate in trials for the advancement of medicine. With access to over 32 million patients/subjects and 5000 completed trials, ERG continues to grow its capabilities and expand into indications where there are tremendous unmet medical needs in the United States and globally.
The ERG portfolio consists of St. Louis Clinical Trials, Woodland International Research Group, Woodland Research Northwest, Midwest Clinical Research, Pacific Research Network, Clinical Pharmacology of Miami, Brain Matters Research, Neuropsychiatric Research Center and Endeavor Clinical Trials, all supported by an industry leading centralized infrastructure located in New Jersey.
Our mission is to provide the highest quality execution of clinical trials in all clinical research phases aimed at helping sponsor companies to get their life saving or life enhancing drugs to market as quickly and safely as possible. We accomplish this with employees who are passionate about clinical research, focused on patient care and respect and use excellence as their yardstick in everything they do each day.