What will I be doing?
As a Recreation Manager, you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards!
Overall responsibility for the supervision, coordination and implementation of all guest and group recreation/leisure activity programs, pool activities, the children's club and fitness center. Recreation Manager operates with substantial latitude for unreviewed action or decision in the supervision of the overall recreation program. Commitment and dedication to our Spirit of Service culture is an expected behavior to be displayed towards our guests and team members at all times. Complies with all state regulations to operate a children's club, fitness center and to conduct recreational and pool activities.
- Directly responsible for the hiring, coaching, and providing direction and guidance in the recreation department.
- Provides outstanding guest/owner service at all times.
- Works with the Resort Management in creating and annual budget outlining all revenues and expenses for the fiscal year. Updates forecast and justifies revenues and expenses on a monthly basis. Responsible for adhering to all cash handling procedures as designated by Standard Operating Procedures.
- Evaluates programs for effectiveness/participation and adapts programs as necessary. Continually seeks new and exciting programs and ideas to improve, expand and keep overall program. Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc) to attract participants and promote program awareness and interest. Works directly with the Resort Manager for coordination of special functions. Interacts and assists Sales and Marketing in special programs as necessary.
- Responsible for assisting the enhancement of services. Supervises pool activities, pools, and towel inventory control, as well as, all other activity common areas.
- Ensures that proper cleaning and maintenance is completed in all recreational areas inside and outside.
- Maintains and orders recreation supplies and inventory.
- Maintain the cleanliness and maintenance of all areas of responsibility to include but not limited to pools, pool decks, children's club, fitness center.
- Assists and provides support to other departments when required
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
QualificationsWhat are we looking for?
- 1+ years of experience working with school-aged children
- Experience with developing, organizing and executing special events
- Customer service experience with the ability to resolve guest issues/concerns
- Management experience to include supervising team members and managing expenses/budgets
- Proficient with MS Office software (Outlook, Word, Excel, etc.)
- Possess or able to obtain within 30-days of hire CPR certification and water-safety & first aid training
- High school/GED
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- 3+ years of customer service experience within the hospitality industry
- Bachelor’s degree and/or Child Development Associate (CDA)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.