Recording Clerk Details

Recording Clerk

SYNRGO - Norwalk, CA

Employment Type : Full-Time

If you are ready to join a rapidly growing company that values collaboration & inclusion, SYNRGO is the place for you. We encourage growth & development and offer a generous compensation and benefits package to our teammates.

The name SYNRGO was devised from taking a spin on the Greek word for ‘collaborate’, which is at the heart of everything we do. We are a highly connected team, that values collaboration and teamwork. Also, just as important, we collaborate with our customers to ensure we are offering the best possible services to enhance their business needs.

SYNRGO is a one-stop source for managing, recording, and delivering documents for the mortgage industry. SYNRGO has twenty-five offices nationwide, 300 employees, and extensive experience over the past twenty-five plus years in all aspects of mortgage document handling. With combined experiences of over 42 years, we are the most highly skilled and equipped recording service provider nationwide.

Recording Clerk

The Recording Clerk will require review and processing of time-sensitive deeds and updating computer records on multiple local databases which are processed from paper and/or document image into our database. This position files retrieves and processes real estate legal documents. This administrative position must have strong organizational skills, the ability to learn new software, and display excellent customer service skills. You will work with our clients and fulfill their data entry needs. Must be able to multitask and be courteous and helpful.

Responsibilities:

• Learn to abstract, scan, and submit recordable real estate documents using multiple company operating systems while maintaining strict deadlines in place.
• Receive rejection notices through electronic systems and respond effectively and accurately. ·
• Communicate detailed rejection notifications to clients through telephone and email and assist in making the needed corrections to complete the successful recording of the transaction.
• Sort recorded document packages per client and correctly tag the packages to be returned per company procedures.
• Address client inquiries and requests via phone call and email.
• Utilize company-specific tools to research and reconcile daily billing as it pertains to the operation.

Requirements:

• 1-2 years in Banking, Insurance, and/or Real Estate industry

• Able to work in excess of 40 hours per week with the possibility of a varied schedule

• Excellent Customer Service Skills

• Excellent verbal and written communication skills

• Proficient computer and typing skills

• Proficient with Microsoft Office

• Excellent attention to detail and data entry skills

Key Attributes

• Strong knowledge of lender loan documents (promissory note, right to cancel, mortgage, etc.)

• Experience in auditing documents for funding purposes

• Excellent time management and multi-tasking skills, without compromising production or quality

• Metric Expectations – 4 full closing packages per hour

• Versatile Team player and Problem Solver – create wins and goes the extra mile to get results

• Dynamic communicator - both oral and written

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