Receptionist Details

Receptionist

Swiss Post Solutions - Washington, DC

Employment Type : Full-Time

Swiss Post Solutions (SPS) is a global outsourcing organization that offers both business and document processing services. We are currently looking for a Receptionist . This is a full-time position with regular business hours, Monday through Friday.

Receptionist Job Description

- Manage the scheduling and booking of conference rooms utilizing firm-wide room booking system.

- Plan, order, and coordinate delivery of all catering for meetings and events, with special attention given to cuisine preferences, dietary restrictions, cost requirements, and other requests.

- Manage the visitor procedure, announcing guests and vendors to building security utilizing the Kastle system.

- Direct hospitality team to execute room set-ups and catering delivery for all meetings and events, according to Firm standards.

- Maintain precise records of all catering billing/invoices, and assist office management and finance team as needed to manage these expenses.

- Create and maintain records for Kastle key inventory, parking passes, and supplies inventory.

- Organization and command of the front desk, reception area, and conference center.

- Meet, greet and welcome all internal and external visitors; assist with coats, luggage, etc.

- Answer internal and external phone calls and direct to appropriate parties.

- Coordinate and assign visitors with access to building and visiting offices.

- Coordinate and communicate with AV team to ensure seamless coverage for meetings.

- Monitor condition of carpets, floors, lighting, furniture, and restrooms and submit work orders as needed to Facilities team and building management.

- Follow through on all tasks and special projects as directed by management.

Requirements

- Project professionalism, maintain immaculate grooming, and demonstrate a positive and welcoming comportment toward all colleagues and guests.

- Provide concierge-level customer service, with an eye toward anticipating needs and going above and beyond client expectations.

- Outstanding organizational skills, with the ability to prioritize tasks and keep work areas clean and well stocked.

- Excellent oral and written communication skills as well as presentation skills to interface with all levels of management, associates, and vendors.

- Strong computer skills especially Microsoft Office and knowledge of office technology/equipment.

- Ability to multitask, keeping up with daily email correspondence, meeting information, data entry, client requests, and office records.

- Punctual, dependable and dedicated to achieving operational excellence.

- Discreet, ethical and committed to maintaining a high degree of confidentiality.

- Maintaining a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one’s job domain.

- Flexibility to accommodate client needs (early mornings, evenings, and weekends if necessary).

We offer a competitive benefits package including medical, dental and 401K

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

COVID-19 considerations:
All employees and office visitors are required to be vaccinated for COVID-19.

Application Question(s):

• Candidates without experience in Reception or hospitality in a corporate setting will not be considered. How many years of relevant experience in this field do you have?

Education:

• High school or equivalent (Required)

Work Location: One location