Receptionist
Employment Type : Full-Time
Oyster Creek Animal Hospital is growing and has an opening for an additional experienced Veterinary Receptionist to join our team!
Location: 1218 Museum Square Drive Sugar Land, TX. 77479 Shift Details: Monday-Friday 8am-6pm | Saturday 8am-12pm About Us:As pet owners ourselves, we understand the special bond you share with your family pet. Our veterinarians and staff strive to preserve and strengthen that bond through expert veterinary medicine and compassionate care. We have a state-of-the-art facility, a great team, and many of opportunities to expand your career! Why be just another employee within a corporation when you could be appreciated and apart of a family here at Oyster Creek?
Benefits we offer:- Industry leading pay for you, discounts for your furry friends!
- Medical Benefits package, 401k (match), and a yearly scrub allowance.
- Flexible schedule with a focus on work-life harmony - You’ll get PTO and have the time to use it!
- Free virtual yoga, fitness, and meditation classes for ALL employees!
- Free virtual nutrition and cooking classes for ALL employees!
- Customized learning and developmental opportunities!
Summary:A veterinary receptionist must be able to provide excellent customer care in accordance with hospital policy and promote gold standard medical care. While under the supervision of the practice manager, a veterinary receptionist must be able to effectively and accurately perform the following duties that include but are not limited to:
Veterinary Care:- Maintain excellent client communication.
- Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms and accurate information.
- Review medical records, estimates or discharge instructions with clients.
- May be asked to assist animals with minimal contact.
Reception Skills:- Provide client care for scheduling appointments, taking payments, and checking in clients.
- Answer the phones in a courteous and informative way.
- Veterinary experience preferred by not required.
- Assist in all daily duties for clinic care.
- 2 years of customer service experience Required!
- Must have great communication skills, ability to multi-task and learn quickly
- Be able to work as a team-player and independently
Special Working Conditions:- Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds, and over 50 pounds with a co-worker.
- Endure sitting, standing, and walking on hard floor surfaces for extended periods
- Ability to be confident around pets.
- Able to work in noisy work conditions with sounds from animals and equipment that can be moderately high.
- Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job.
- Requires sufficient ambulatory skills to perform duties while in a hospital environment.
- Employee is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances.
- Minimal travel required, possibly for vendor visits and associate education.
- Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.
- Must be able to exchange accurate information with all clients and team members.
Apply today and join an established clinic with tenured staff and enjoy a long-term career path and learning environment!