Receptionist (Bedford Urgent Care Clinic)
Role Summary:
- The Front Office Clerk/ Receptionist is responsible for front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, medical records and filing while promoting positive customer relations to achieve customer satisfaction. The Receptionist/Front Office Clerk uses effective interpersonal skills in order to interact effectively, professionally and cordially with patients, families, staff and physicians. This position works under minimal supervision and reports to the practice manager.
Position Shift:
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Vanderbilt Bedford County Hospital:
Vanderbilt Bedford Hospital is your community healthcare provider: a 60-bed facility with a comprehensive range of inpatient, outpatient, medical, and surgical services.
Acquired by Vanderbilt Health in 2021, the hospital is the sole provider of inpatient medical services for Bedford County. We believe in the power of people to create great care. With more than 32 doctors and 250 hospital staff, Vanderbilt Bedford Hospital delivers personalized, high-quality health care close to home, in a modern, patient-friendly environment.
Click here for more information: www.VanderbiltBedfordHospital.com
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
- US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children’s Hospital at Vanderbilt named as one of the Best Children’s Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
- Healthcare’s Most Wired: Among the nation’s 100 “most-wired” hospitals and health systems for its efforts in innovative medical technology.
- Becker’s Hospital Review: named as one of the “100 Great Hospitals in America”, in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
- The Leapfrog Group: One of only 10 children’s hospitals in the to be named at Leapfrog Top Hospital.
- American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
- Magnet Recognition Program: Received our third consecutive Magnet designations.
- National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
- Human Rights Campaign Healthcare Equality Index: 6th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.
Basic Qualifications
High School Diploma or GED (or equivalent experience) and 1 year relevant experience
Licensure, Certification, and/or Registration (LCR):
Physical Requirements/Strengths needed & Physical Demands:
Movement
- Occasional: Standing: Remaining on one's feet without moving.
- Occasional: Walking: Moving about on foot.
- Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
- Occasional: Lifting over 35 lbs: Raising and lowering objects from one level to another, includes upward pulling over 35 lbs, with help of coworkers or assistive device
- Occasional: Push/Pull: Exerting force to move objects away from or toward.
- Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
- Occasional: Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms.
- Occasional: Kneeling:Bending legs at knees to come to rest on knee or knees.
- Occasional: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.
- Continuous: Sitting: Remaining in seated position
Sensory
- Frequent: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
Environmental Conditions