Quality Control Coordinator Details

Quality Control Coordinator

Lincoln Military Housing - Quantico, VA

Employment Type : Full-Time

Overview:

Lincoln Military Housing – A company for Growth and Opportunity!

Lincoln Military Housing was formed in 2001 through a Department of Defense contract with parent company Lincoln Property Company. Our mission has always been to increase the quality of military housing for our nation's service men and women. Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Our Team Members are passionate about the work they do and take pride in our mission of providing our military families with exemplary service in a quality home environment.
When you join Lincoln Military Housing, you will be working along side a team of talented and passionate individuals with unparalleled opportunities for personal and professional development and career growth. Every day with Lincoln Military Housing, you have the opportunity to make a difference in the lives of our service members and their families by demonstrating our core values of INTEGRITY, COMMUNICATION, EMPOWERMENT, RESPECT, BALANCE, and COMMITMENT. We take pride in serving those who serve us. Responsibilities:

A Day in the Life of a Quality Control Coordinator:

As a Lincoln Military Housing Assistant Quality Control Coordinator, you will coordinate the quality of maintenance work performed by both the employees and vendors. Your role is very process oriented and assists with confirming processes are maintained by all maintenance personnel and vendors. You will be inspecting homes and work completed by maintenance staff and vendors. You will play a key role in ensuring the portfolio’s physical condition is well-maintained and meets Lincoln Military Housing’s quality standards in order to deliver on our mission of providing exemplary service.

Your Responsibilities include, but not limited to:

• Inspect homes to ensure make ready expectations are being met.
• Inspect completed work orders to ensure expectations are being met.
• Identify and advise District Manager, Maintenance Supervisor and Service Manager of any common area issues.
• Seek out qualified vendors related to make ready work.
• Meet with vendors to establish expectations and assist with negotiating pricing with vendors on make ready related work.
• Work with the Maintenance Supervisors and ensure work orders, vacant unit turns and all related concerns are addressed in an effective and timely manner.
• Work with site teams to ensure adherence to property maintenance budgets.
• Must adhere to all company safety policies.
• Must comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including LMH’s standard operating procedures and policies.

Qualifications:What You Need for Success:

• A minimum of 3 years residential property management experience preferred.
• Must have maintenance experience.
• Strong attention to detail.
• Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from supervisors, peers, vendors, and government agencies.
• Knowledgeable of laws pertaining to property management, (Fair Housing, OSHA, State, Local, etc.).
• Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
• Excellent problem solving, multi-tasking, and organizational skills.
• Ability to operate a motor vehicle (valid license required).
• Ability to travel to other regional locations for work, training, meetings and other work-related activities.
• Ability to independently lift/carry supplies or equipment up to 20 lbs.
• May require use of a personal or company vehicle, or electrical cart.

What We Provide You:

Lincoln offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.