Quality Analyst, Distribution Centers Details

Quality Analyst, Distribution Centers

Restoration Hardware - Ontario, CA

Employment Type : Full-Time

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

RH is seeking a Quality Analyst to join our Distribution Center Corporate Support department. This role will be expected to identify and recommend policy and procedural changes within our Distribution Centers to improve processing and accuracy.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Complete and audit weekly reports of all locked inventory
• Support Distribution Center Inventory Control and Quality leaders in data compilation
• Communicate Quality initiatives and alerts to cross-functional teams and gather related feedback in a timely manner
• Identify and manage all issues and follow through to resolution
• Maintain effective communications and relationships with Home Office, as well as Distribution Center Quality Assurance teams
• Manage the locking and unlocking process for products based on inspections in partnership with Quality Assurance, Merchandising, Planning, Home Delivery, and Customer Delight teams
• Assist with capacity management for locked inventory within the Distribution Centers

OUR REQUIREMENTS

• 2+ years of experience in a similar field
• Proven ability to oversee multiple, complex projects with a high level of detail and accuracy and successfully manage them to expected outcomes
• Results-focused, with high personal performance standards as well as the desire to constantly learn and improve through multiple systems and applications
• Ability to adjust priorities and workloads to meet changing initiatives and company direction while maintaining ongoing responsibilities
• Highly motivated self-starter with the ability to work independently with minimal direction, but also able to work well as part of a broader team and take direction as needed/required
• Commitment to quality with exceptional attention to detail

PHYSICAL REQUIREMENTS

• Ability to lift and mobilize small to medium items up to 50 lbs., while utilizing appropriate equipment and adhering to safety guidelines
• Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing