Qdoba Team Member Details

Qdoba Team Member

Northern Quest Resort & Casino - Airway Heights, WA

Employment Type : Full-Time

Kalispel Hospitality

It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:

CORE PURPOSE

We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES

We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.

We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Essential Duties and Responsibilities

• Exemplify the Core Purpose and Core Values at all times; make guests and Team Members feel special.
• Greet all guests with joy and enthusiasm, demonstrate a positive attitude, welcoming body language and smile.
• Always do your best to accomdodate the needs of our guests; ensure highest standards of guest and Team Member satisfaction are maintained.
• With a positive attitude and commitment to success adhere to all venue operational guidelines to include but not limited to; policies and procedures, handbooks, food preparation, cooking, safety and cleanliness standards.
• Take Pride in preparing and cooking all venue specific food products according to recipe and company standards.
• Ability to maintain awareness of your surroundings while effectively prioritizing the Core Purpose.
• Keep front-of-house and back-of-house areas stocked and spotless at all times.
• Demonstrate trustworthiness and flexibility towards other team members and assist others when able.
• Accountable to the organization and deptarment goals, obejectives and policies.
• Create a welcoming environment by engaging with guests while performing all job functions.
• Anticipate guest’s needs; always be thoughtful.
• Perform all other tasks as requested by Store Manager/Assistant Manager.
• Active participation in pre-shift and post-shift huddles.
• Accountable and responsible for cash drawers and acceptable forms of payment; ensuring compliance with all applicable standards.
• Ensure compliance with Tribal and applicable Federal and State laws, by all Team Members.
• Available and willing to work any changes in hours deemed necessary for business levels.
• May be required to be a panelist for the Internal Review Board Hearings.
• Responsible for maintaining a consistent, regular good attendance record.
• This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel. Reach with hands and arms. Talk or hear and taste or smell. The employee is frequently required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

WORK ENVIRONMENTS: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to moving mechanical parts; extreme cold and extreme heat. The noise level in the work environment is usually moderate.

Notice: Certain Licenses and Certification requirements can be obtained once hired into organization

Skills

Required