PT Customer Service Specialist / Cashier - Snell Details

Goodwill Of Silicon Valley - San Jose, CA

Employment Type : Full-Time

Major Responsibilities:

  • Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.
  • To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager.
  • To assist with inventory, display, merchandising and placement of stock on sales floor, stock rotation and mark-downs.
  • To assist with picking/straightening up or arranging merchandise and housekeeping tasks to ensure neat, clean and safe working environment.
  • To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.
  • To become familiar with and follow store policies and procedures as well as general company policies.
  • To be aware of possible damage, theft or potential safety hazards, reporting observations immediately to store manager.
  • Follows and enforces all company procedures.
  • Performs other duties as requested.

Aptitudes/skills/temperament:

  • Ability to maintain self-control and deal effectively with public and work in cooperation with co-workers.
  • Ability to tactfully explain decisions or present information clearly, as it pertains to store policies.
  • Ability to perform arithmetic, and count money/change quickly and accurately.
  • Ability to learn and accurately perform opening/closing procedures, cash register operation and related paperwork quickly and accurately as they pertain to store operations.
  • Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries.
  • Ability to move hands and fingers quickly to count money/change and operate cash register.
  • Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency.
  • Ability to understand and communicate clearly in English.

Posted on : 2 years ago