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PSH Program Assistant 14N Job In Housing Up At Washington, DC

PSH Program Assistant 14N Details

Housing Up - Washington, DC

Employment Type : Full-Time

POSITION SUMMARY
The Program Assistant will report to the Director of Permanent Supportive Housing and assist the Department with contract compliance and quality assurance. S/he will be responsible for integrating, streamlining, and enhancing program reports, case files, and other program tracking tools, in order to assure audit readiness and overall program efficiency.
ESSENTIAL FUNCTIONS

  • General administrative work (filing, scheduling meetings with families, brokering community resources for clients)
  • Coordinate supply order list across the PSH department
  • Perform Quality Assurance /Audit Readiness Checks (random chart and data management audits.
  • Update the onboarding procedure for new PSH employees.
  • Coordinate and manage professional development training schedule/tracking for the team.
  • Enter notes into the CATCH database
  • Serve as a point of contact for TANF Employment Providers (TEP) and attend monthly TEP meetings
  • Track program entries and exits by maintaining occupancy reports.
  • Submit weekly vacancy reports
  • Manage master client rosters
  • Complete client satisfaction surveys (biannually)
  • Upload rosters, occupancy reports, and case management documents to SharePoint
  • Maintain the calendar for departmental reports
  • Monitor gift card purchases
  • Collect client purchase receipts and client acknowledgment forms from case managers
  • Update the Unusual Incident Report Binder
  • Oversee rental payment spreadsheets
  • Oversee the team meeting facilitation schedule and send staff reminders
  • Other duties as required

EDUCATIONAL & WORK EXPERIENCE REQUIREMENTS

  • Bachelor’s degree in human services
  • Minimum two years of experience in social/human services field required

OTHER REQUIREMENTS

  • Ability to lift 20-30 pounds
  • Ability to sit/stand for prolonged periods
  • Knowledge of MS Office software (e.g. Word, Excel, PowerPoint)
  • Knowledge of Google Docs
  • Knowledge of Outlook and the internet
  • May require some weekend and evening hours
  • Travel within the Washington, DC community is required
  • Valid driver’s license and vehicle required, as well as proof of auto insurance

SALARY AND BENEFITS
$50K - $55K
This position is eligible for a $2,000 sign-on bonus!

Job Type: Full-time

Posted on : 3 years ago