Employment Type : Full-Time
Job Description Marketing Statement: Would you like to make an impact by ensuring that safety is the top priority in an organization? Do you possess the necessary skills to create a world-class safety culture? Are you an effective communicator who can design, develop, administer, and coordinate safety systems & processes that mitigate risk? The Rail Operations Control Center (ROCC) at Washington Metropolitan Area Transit Authority (WMATA) is undergoing a cultural and organizational transformation to improve standards, increase morale, and professionalize operations. We are seeking a talented individual to fill the role of Program Manager, Rail Operations Control Center (ROCC) Safety Management System. This managerial role will be responsible for designing, developing, owning, administering, and leading a comprehensive safety management system for the Rail Operations Control Center, in partnership with safety specialists and all other rail departments. Additionally, this individual will create business plans and have oversight of how the control center will address and execute Corrective Action Plans (CAPs) across training, process documentation, technology development, and resource allocation. Working closely with senior management, the successful candidate will review existing and develop new safety processes and support documentation to improve accident/incident prevention and related investigations. We are looking for an individual who values the importance of creating business plans and systems to drive critical safety processes, along with experience utilizing MIL-STD-882E approach to identifying hazards and assessing and mitigating associated risks encountered in the development, test, production, use, and disposal of safety management systems. Successful candidates must have superior analytical skills, a thorough understanding of risk management principles, prior experience managing complex projects, the ability to develop long term plans, generating and presenting reports, and excellent communication skills. Minimum Qualifications Education Experience Certification/Licensure Preferred Medical Group Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations. Job Summary Working closely with ROCC and SAFE senior management, the ROCC Safety Management System (SMS) Program Manager provides strategic direction and tactical implementation of WMATA’s SMS methodology within the Rail Operations Control Center (ROCC). The incumbent develops end-user friendly processes; leads implementation through training, coaching, and mentoring; measures effectiveness with metrics based on key performance indicators; and collects feedback that is used to drive continuous improvement. The incumbent is charged with delivering a robust SMS that applies the MIL-STD-882E methodology, prioritizes safety risks, allocates resources against those risks, measures progress against performance targets, and adjusts to account for lessons learned. The SMS Program Manager partners with ROCC leadership to foster a culture where employees are comfortable reporting safety concerns, which are then captured, analyzed, and dispositioned in a manner that is formalized and transparent. Additionally, the incumbent guides the ROCC in performing root cause analyses in response to safety events and implementing Corrective Action Plans that effectively mitigate the risk of a re-occurrence. The ROCC SMS Program Manager oversees the creation and delivery of regular reports that provide a clear picture of top operational risks, the actions being taken in response, and input as to whether these actions are working as intended, which serves to inform decision making by senior management. The ROCC SMS Program Manager is ultimately responsible for establishing the ROCC as the standard for SMS implementation and benchmark for the rest of the WMATA to follow. Essential Functions Evaluation Criteria Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience. Evaluation criteria may include one or more of the following: Closing WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law. This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.
The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.