Production Shift Manager (3rd Shift)
Home Chef - San Bernardino, CA
Employment Type : Full-Time
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our plant-based crew is the lifeblood of our organization, operating in a supportive environment that allows the workplace to feel like a home away from home. Our work product is a testament to what collaboration, heart, and hustle can accomplish when combined. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
As the COVID-19 situation continues to escalate in the US and around the world, we are committed to keeping our teams and their families as our greatest priority. To that end, we are making some adjustments to the way we will be doing business in the upcoming weeks.
We are taking all the necessary precautions to keep our employees and customers safe, and would love to have you on our team as we can continue to serve our communities.
Home Chef is a rapidly growing meal kit delivery service, fueled by our customer-first mentality and incredible team. Our plant-based crew is the lifeblood of our organization, operating in a supportive environment that allows the workplace to feel like a home away from home. Our work product is a testament to what collaboration, heart, and hustle can accomplish when combined. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
Summary of Responsibilities:
Home Chef Shift Managers are responsible for overseeing Production Supervisors and 50+ full-time associates on a daily basis. As Shift Manager, you will set shift level production plans and partner across shifts and across departments to complete daily plans/workload while holding Supervisors accountable for production output and efficiency.
Candidates must be able to work 3rd shift hours from 9 pm - 6:30 am and a Thursday through Monday schedule.Production Planning & Execution- Takes daily production targets provided by the production manager and creates shift level production plan: assigning supervisors and leads to tasks, calling out number of associates needed for each activity, and ensuring plan will meet production targets
- Makes adjustments to production plan during shift as needed in response to product quality issues, shorts, or staffing levels
- Minimizes downtime by maintaining full view of production activities in progress, proactively spotting issues, and problem solving in advance of production shut downs
- Tracks progress against production plan during shift and works with supervisors to ensure production targets are met
- Works with production supervisors to drive data accuracy for production and inventory counts
- Completes shift handoff report and discusses it with subsequent shift manager on a daily basis to avoid production gaps or miscommunications
Food & Employee Safety- Ensures all Home Chef GMP’s and operational guidelines are being followed and enforced
- Follows and adheres to all safety protocols set forth by Home Chef including but not limited to: Lock out/Tag out procedure, instilling and ensuring a safe work environment, housekeeping in all areas, ensuring all employees are follow proper safety guidelines
- Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures
SOPs & Audits- Has deep knowledge of all Standard Operating Procedures for production as well as all standard procedures related to cross-department coordination at the shift level
- Sets expectations for strict adherence to all SOPs for all production processes for all supervisors and leads
- Creates culture of SOP feedback among team and works with Continuous Improvement team to revise and improve SOPs
- Serves as the primary driver of process change on the floor during the roll out of modifications to SOPs
- Actively participates in SOPs audit program as defined and conducted by the Continuous Improvement Team
Communication & Leadership- Leads daily huddle with supervisors and leads to communicate production plan for the day, efficiency, and labor targets as well as KPI results from previous day
- Leads start of shift huddle with entire production team
- Effectively utilizes shift passdown report to communicate with subsequent shifts
- Attends and supports cross-shift huddles daily to relay goals and/or significant messages to the team
- Proactively shares production plan with managers and supervisors from QA and Warehouse to enable them to effectively support production activities
- Works with QA and/or Warehouse to problem solve any cross-functional issues as they arise, following standard processes associated with shorts callouts, shorts investigations, and rejections
Coaching & Development- Sets a positive example of leadership to ensure the positivity and strength of our culture
- Coaches and develops production supervisors with the goal of Best-in-Class Team
- Uses Home Chef training tools (e.g. training matrix) to hold Supervisors to high standards and develop over time
- Works with HR and/or temp agency representatives to manage daily time and attendance issues
- Manages time off requests for supervisors, associates, and leads on his or her shift
- Works with supervisors and HR to provide disciplinary actions as needed for hourly employees
- Communicates performance issues with temps to temp agency representatives
KPI Management- Understands key KPIs and demonstrates ability to effectively communicate KPI targets and results to supervisors and leads
- Able to account for KPI targets when planning production activities
- Provides feedback on efficiency (based on rate of progress against production plan) to supervisors and leads throughout the shift
- Actively works with supervisors and leads to address issues impacting production efficiency during each shift
- Teams with Continuous Improvement team to implement process changes to improve efficiency
Qualifications- Minimum of 3-5 years of successful managerial leadership experience in a fast paced environment a must.
- Cross-functional experience in 2 more departments (warehouse, production, quality, procurement etc.) preferred
- Track record of driving KPIs and meeting or exceeding goal a must
- Experience in developing team members through both leading and managing
- Proficient with Excel and ERP systems
- Open availability to work nights and weekend shifts
- Must be able to lift up to 49 pounds with or without reasonable accommodation
- Must have floor presence and be able to stand/walk for up to 10-12 hours
Work Environment: The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.- Temperature:
- Must be able and willing to work in refrigerated coolers (~38?F)
- Equipment:
- Employees must be able to use the following equipment:
- Must be able to operate all standard food processing equipment including but not limited to conveyors, motor controls, baggers, tape machines, label applicators
Perks and benefits:- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!- Medical, dental, vision, life and disability insurance available
- Paid holidays, sick time and vacation time
- 401k program
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
Home Chef is an equal opportunity employer.
To view the California Applicant Notice click here