Product Manager, Platform Details

Product Manager, Platform

Oscar Health - New York, NY

Employment Type : Full-Time

Hi, we're Oscar. We're hiring a Product Manager for Platform to join our Product team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

Oscar Product is a growing, fast-paced team using technology and design to revolutionize healthcare. As a Product Manager, you'll play a key role in helping Oscar solve problems and accelerating your team's execution. In this role, you'll join our Platform product team, which is focused on building a unified, user-centric, and flexible platform to tackle complex problems across our core insurance business.

We are looking for several new team members to join us in a few of our core Platform pods. By applying to this posting, you will be considered for a top-priority open position within the Platform Product team; a specific role and manager will be determined during the hiring process based on the highest priority need.

You will report to a Senior Product Manager. This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, or Washington. Note, this list of states is subject to change. #LI-Remote

Responsibilities:

• Create the vision, strategy, and roadmap for future product investments in a key Platform domain.
• Partner with engineering and design to ship functionality that delights users, has the right balance of impact vs engineering cost, and makes a measurable impact on the business.
• Interact with internal and external stakeholders to identify problems and translate their needs into product requirements.
• Enable knowledge sharing and best practices for the different needs throughout the organization to level up our platform.
• Define a set of KPIs to measure business and operational impact, and be able to analyze them and utilize them in decision making processes.

Requirements:

• Comfortable with complex systems. You know how to analyze and decompose a complex system into its member parts, and how to communicate that complexity simply and cleanly.
• User-centric. You have a grasp of user experience and design with members, providers, internal users, and more in mind
• A researcher. You can think creatively about how to get the information you need to prove or disprove your hypothesis using user research or data (hard data skills like SQL a plus).
• An end-to-end thinker. You can look at a problem and create a solution all the way from top-level goals to operational details.
• Empathetic. You understand other disciplines and bring everyone together using clear communication and strong structured thinking.
• Great at prioritizing. There are a million ways to make the healthcare experience better - we can't fix all of them at once! Where will you start and why?
• Collaborative. You love helping engineers, designers, operations experts, and other teams around you do their best work. You are always driving towards a decision.
• Experienced. You have worked directly with engineers in product management roles for 2+ years.

Nice to Have:

• Previous experience supporting large internal operational teams

Life at Oscar:

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care - an experience made whole by our unique backgrounds and perspectives.

We aim to make health care affordable and accessible for all, and apply this same vision to our perks and benefits, including: medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, and volunteer opportunities.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

Pay Transparency Policy:

Oscar ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

COVID-19 vaccine requirements for in-person work:

To protect the health and safety of our employees, we require any employee conducting in-person work* to be fully vaccinated against COVID-19 by their start date. If you are unable to be vaccinated due to medical or protected religious reasons, please reach out to our Benefits team at accommodations@hioscar.com to submit an accommodations request.

• Note: In-person work includes: employees required to work from our offices, employees conducting sales work in the field and employees conducting at-home or in-person visits with members.