Product Designer, Design Systems Details

Product Designer, Design Systems

ActiveCampaign - Chicago, IL

Employment Type : Full-Time

ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!
As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions.
At ActiveCampaign, product is at our core and drives our business, and we’re looking for a self-motivated Product Designer who understands great design is more than how a product looks or feels. As a Product Designer on our Design System team, you will have an impact across the entire platform, as this is an opportunity to maintain, expand, and grow our design system, Camp. In this role, you will collaborate with designers and engineers to drive design system adoption, contributing directly to platform consistency. What your day could consist of:

• Strong communication and collaboration is essential to the success in this role, as you’ll be working across multiple design and engineering teams to understand how to best support each platform area
• Mature our design system by scaling it from components to patterns, introduce responsive behavior and considerations, and continue to drive and advocate for usability and accessibility best practices
• Evaluate, design, document, and ship components and design system features
• Collaborate with designers and engineers to create alignment, design new patterns and components, and identify opportunities to improve existing components
• Maintain consistency and pattern usage across the platform in an effort to deliver a cohesive user experience for our customers
• Design and execute usability studies to understand our customer needs in the context of the Design System and validate designs prior to implementation

What is needed:

• Previous experience designing and/or contributing to a design system
• Highly proficient using Figma, particularly creating easy-to-adopt shared libraries
• Passionate about the details, from audit to execution
• Ability to effectively communicate and support design decisions
• Experience presenting and collaborating with multiple stakeholders

Nice to have:

• Experience working in-house on Software-as-a-Service (SaaS) products, especially during a hyper growth phase
• Deep knowledge of software tools related to omni-channel marketing or customer experience automation
• Experience designing for global markets and implementing localization best practices
• Thought leader in the Design Systems space with a track record of published articles and/or blog posts
• Understanding of the Front-end development process or experience creating components using HTML/CSS/React
• Experience creating and supporting A/B testing experiments

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for meditation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees’ ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Our core values: Start with trust Make the customer a hero Cultivate inclusion & diversity Iterate everything, always Create WOW Pursue growth with gratitude
Visit here to learn about perks and benefits at ActiveCampaign and see our values in action.

#BI-Remote