PROCEDURE SCHEDULER
REPORTS TO: PROCEDURE SCHEDULING TEAM LEAD
RESPONSIBLE AND ACCOUNTABLE FOR:
- Scheduling of GI surgical procedures and radiology procedures.
- Precertification of radiology procedures as determined by insurance
- Scheduling radiology procedures with central scheduling department
- Scheduling procedures with OR scheduling department
- Knowledge of specific insurance requirements
- Types complete information in the computer under the appropriate physician’s schedule
- Assembles appropriate facility procedure packet and consent.
- Instructs patient on preparation for procedure
- Supplies patient with teaching materials and brochure
- Completing tasks timely, completely and correctly
- Documents all information completely and thoroughly in patient’s chart
- Renders care to RGI patients in the office setting under the supervision of the Manager of Clinical
Operations
- Makes every effort to remain a flexible, cooperative and supportive member of the RGI office staff
- Acts as a liaison between the provider and the patient
- Maintains friendly open lines of communication between RGI and other endoscopy centers.
REQUIREMENTS AND EXPERIENCE
- Minimum of two (2) years previous office experience, preferably with scheduling experience
- Participation in ongoing continuing education
- Good reading comprehension, legible and accurate handwriting, able to clearly communicate with patients, RGI, and other facilities
- Able to deal compassionately, professionally, and courteously with patients, their families, physicians and fellow RGI staff
TYPICAL PHYSICAL AND MENTAL DEMANDS:
- Full range of body motion, including manual and finger dexterity and eye-hand coordination
- Bending, lifting and carrying
- Extensive periods of sitting
- Normal color perception and corrected visual acuity and hearing to normal range
- Involvement with management, physicians, staff, and patients and their families
TYPICAL WORKING CONDITIONS:
- Clean environment in a gastroenterology physician’s office
- Potential exposure to communicable diseases
DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:
- Keeps all patient information, practice information and staff information confidential
- Performs routine work under general supervision
- Follows established procedures, referring all new or unusual questions/concerns to the Director of Nursing
- Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient’s physical or mental well-being, safety or dignity
- Demonstrates knowledge of OSHA, Code Blue, Fire Safety measures
- Maintains knowledge of, and complies with, established policies and procedures
- Attends all required meetings
PROCEDURE SCHEDULING:
- Calls patients and schedules radiology and/or surgical procedures in a timely manner
- Notifies OR scheduling for procedure time confirmation
- Types information in the computer under the appropriate physician’s schedule.
- Instructs patient on preparation for procedure
- Supplies patient with teaching materials and brochures
- Documents all information in patient’s chart (If it’s not documented……it’s not done.)
- Assembles appropriate facility OR packet and consent
- Delivers the chart to precertification department in a timely manner being especially aware of timing for “urgent” or “add-on” procedures or immediate changes in the schedule
JUDGEMENT AND DECISION MAKING:
- Demonstrates good judgement and reasoning when investigating and solving problems
- Seeks guidance and direction in the performance of responsibilities and duties
RELATIONSHIP WITH OTHERS:
- Maintains cooperative working relationships with all RGI staff and providers
- Promotes a high degree of morale and positivity within the office, including cooperation, communication, and coordination between this job and other RGI jobs
- Demonstrates ability to tactfully and calmly handle difficult situations
PLANNING AND TIME UTILIZATION:
- Consistently shows ability to recognize and deal with priorities.
INITIATIVE:
- Performs all duties in an independent manner with minimal direction and supervision
- Recognizes and performs duties which need to be performed, although not directly assigned.
ATTENDANCE AND RELIABILITY:
- Does not abuse or take advantage of sick time
- Regular attendance is a necessity
- Reports to work as scheduled and is able to complete all functions of job
- Always provides proper notification and advance notice of absences
- Reports to work, is at the assigned station, and ready to work at proper start time
- Returns from 30-minute lunch on time
OTHER:
- Maintains a well-groomed appropriate appearance
- Maintains a clean, well-kept work area
- Maintains a continuing education record which includes two (2) continuing education in-services per year, 100% attendance office staff meetings per year, and 100% nursing department meetings per year
- Performs other duties as required by the Director of Nursing
NOTE:
- All staff will be sufficiently in-serviced to each procedure prior to performing that task.
SUMMARY STATEMENT:
This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluation, and for establishing performance standards.
Edit jobStatus: ClosedView public job page
DetailsCreated: May 17, 2022Views: 384Candidates: 27 total
Budget
Job Budget: 25.00 (USD) daily
Cost: 0.00 (USD)Edit job budgetView cost and performance
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Lancaster, PA 17601: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location