Employment Type : Full-Time
Scope:
The Private Event Services Manager is responsible for planning, and marketing all private events and meeting functions through direct client contact to maximize profits from revenues to achieve annual goals. Maintains ongoing relationship with guests. Advises management and negotiates contracts and agreements.
Primary Responsibilities:
1. Establishes client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the golf course to ensure that predetermined sales expectations are met or exceeded.
2. Develops and maintains relationships with key clients in order to produce additional business.
3. Negotiates function space and food & beverage prices. Confirms in writing to the client and affected departments all requirements.
4. Conducts tours of golf course and dining facility and exposes clients to facility and services; entertains qualified potential clients.
5. Assists the client in menu planning; coordinates food, beverage, meeting room set-up, decorations and other services requested by client; assures that all requirements are communicated and completed to the clients specifications.
6. Must be able to work independently and in a group setting.
7. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
8. Provides a professional image at all times through appearance and dress.
9. Follows Arcis Golf policies and procedures and is able to effectively communicate them to subordinates.
Note: Other duties as assigned by supervisor or management.
Qualifications:
Education / Experience: College degree, extensive work experience or equivalent. One year of food and / or hospitality related work experience is preferred. Special consideration will be given to those who exhibit exemplary performance.
Skills:
Working Conditions:
Will often be required to work nights, weekends and holidays.
A faster-than-average pace will be the norm for this position.
Physical / Cognitive Activities:
This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.
The Private Event Services Manager will focus on negotiating and planning catering, therefore a significant portion of time is spent speaking, listening, thinking, reasoning, and writing. Mathematical skills, including basic math, problem solving, forecasting, profit / loss concepts, variances and percentages are often used. Supervisory and management activities are ongoing.
A significant amount of time is spent communicating and interacting with various people inside and outside of the golf course. Reading and writing abilities are often used when communicating with the golf outlets and outside contacts when planning menus and services, as well as to document sales related activity.
A large portion of time is spent conducting tours, meeting and greeting clients and/or meeting and directing with other departments.
Some travel is necessary in order to meet potential clients and to attend conventions and trade shows.
Organizational Structure:
Reports to: Private Event Sales Director