PRENATAL PROGRAM MANAGER Details

PRENATAL PROGRAM MANAGER

Community of Hope - Washington, DC

Employment Type : Full-Time

Effective September 19, 2021, all COH employees, interns, subcontractors, and volunteers are required to be fully vaccinated against Covid-19. This includes all staff, whether they are working remotely, hybrid, or in person. To be in compliance, and to be considered fully vaccinated, employees should have received one shot of Johnson & Johnson or two shots of either Pfizer or Moderna, plus, as of March 18, 2022, the appropriate booster, as based on CDC guidance below:

• Moderna: Eligible for the booster 5 months after completing your Moderna COVID-19 vaccination series, with an additional 30 days to receive your booster allowed for by COH
• Pfizer: Eligible for the booster 5 months after completing your Pfizer COVID-19 vaccination series, with an additional 30 days to receive your booster allowed for by COH.
• Johnson & Johnson: Eligible for the booster 2 months after receiving your Johnson & Johnson vaccine, with an additional 30 days to receive your booster allowed for by COH.

Position Summary:The Perinatal Services Manager is accountable directly to the Associate Director of Maternal and Child Services. The position is responsible for the supervision of the Group Education Specialists, Reproductive Care Coordination Specialists, Perinatal Transportation Specialist, and Perinatal Care Coordination Specialists. This is a full-time position. Highlighted Duties and Responsibilities:

• Ensures that prenatal patients are adequately assessed using required tools and given appropriate support and interventions to reduce low weight births, preterm delivery, and late entry to prenatal care.
• Ensures that prenatal patients are given evidence based interventions and education to positively influence behaviors that impact birth outcomes, such as, smoking cessation, substance use cessation, early entry care, consistent attendance of appointments and specialty referrals.
• Identifies gaps in services to address social determinants of health based on outcomes and patient feedback. Assists in developing plans, community resources and other partnerships to meet identified needs. Shares resources on external social service agencies to meet needs of patients for housing, legal, domestic violence, substance abuse, etc.
• Reviews reproductive health education and care planning documents and templates on a quarterly basis to ensure that these services are in compliance with Quality Family Planning guidelines.
• Participates actively in Quality Management efforts, including suggesting PDSA projects to improve processes, communication, and outcomes.
• Ensures that Centering Pregnancy groups comply with accreditation requirements, including training for staff. Ensures that an adequate number of groups are offered to meet demand and at times preferred by patients. Reviews patient satisfaction surveys after each cohort.
• Establishes data collection standards and reviews data collection efforts by staff regularly to ensure accuracy and maintenance of effort. Contributes data monthly to the Child and Maternal health data dashboard.
• Ensures that data for Centering Pregnancy groups is collected and entered into the Centering Counts Database on a bimonthly basis and reviews entered data quarterly to assure accreditation targets are met,
• Works with staff to ensure that patient handouts – particularly Centering Pregnancy curriculum, breastfeeding educational materials, and reproductive health educational materials - meet clinical standards in consultation with the Director of Midwifery and/or Medical Directors and are culturally appropriate.
• Ensures that all staff are working in compliance with HIPAA guidelines and protocols.
• Meets with supervisees regularly and provides ongoing feedback and support, including opportunities for professional development.
• Partners with the Talent Management team regarding personnel matters including but not limited to performance management, terminations, leaves of absence, recruiting, training, and onboarding.

Minimum Qualifications:

• Bachelors level Public Health, Education or Child Development, and Social Work degree. Degree in Social Work is strongly preferred.
• If applicant has a BSW/MSW degree, LSWA/LGSW or appropriate social work license must be obtained before start date.
• Experience providing social services, care coordination or health care education required.
• Ability to multi-task and problem solve required.
• Ability to manage grant outcomes and deliverables.
• Experience in community health center setting preferred.
• Relevant supervisory background preferred, minimum two years.
• Ability to travel between sites required
• Ability to respond to urgent staff or patient needs during off hours required

At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance centered benefits:

• Remote work opportunities are available for many of our roles, promoting a culture of work-life balance
• 8-hour workdays, which include a paid lunch
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis
• Annual performance-based raises, up to 5% of your annual pay
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year
• Ongoing internal leadership training for supervisors
• Diversity, equity, and inclusion training and initiatives for all staff
• Ongoing wellbeing activities, culture compact activities, and trauma-informed care initiatives
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
• Life insurance, short-term disability and long-term disability insurance
• 403(b) Retirement Plan
• Flexible Spending Accounts for medical and dependent care reimbursable expenses
• And much more!

About Us:Community of Hope is a rapidly growing, innovative, and mission driven nonprofit. For over 40 years, we have provided healthcare, housing, and supportive services for low-income, underserved, and homeless people in Washington DC. We currently operate a variety of housing programs and three community health centers, which offer medical, dental, emotional wellness, and birth services. Through providing these programs and supportive services, we continue our mission to improve health and end family homelessness to make Washington, DC more equitable. Community of Hope was selected as one of the Washington Post’s 150 Top Workplaces in 2014, 2016, 2017, 2018, and 2021. We received the 2012 Washington Post Award for Excellence in Nonprofit Management and the 2014 Leadership Greater Washington Innovative Community Partnership Award. We were also recognized in 2012 by the National Committee for Quality Assurance as a level 3 Patient-Centered Medical Home. To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact the Recruiting Coordinator. Email:hr@cohdc.org Phone: 202-407-7747 Community of Hope is an equal opportunity employer.