Practice Ops Transformation Spec
Employment Type : Full-Time
Job Summary:
Directly responsible for driving healthcare transformation in better health, better cost, better patient experience, continuous clinical quality improvement, and provider-led care team performance. This position is a subject matter expert in quality, Value Based Programs, and Patient-Centered Medical Home (PCMH) programs. This position is responsible for championing strategic initiatives in partnership with internal stakeholders and provider led care teams to meet or exceed goals. Hands-on expertise in quality management, data analytics, workflow optimization, and clinical process improvement. The position functions in a matrixed environment, requiring collaboration across the organization.
Education - Required:- Bachelor's Degree in Quality, Process Improvement, Project Management, Data Analysis, Public Health, Coaching and/or related field.
Education - Preferred:- Master's Degree in Quality, Process Improvement, Project Management, Data Analysis, Public Health, Coaching and/or related field.
Experience - Required:- 3 years in the ambulatory care environment implementing change or value-based healthcare consulting
Knowledge, Skills, and Abilities - Required:- Ability to effectively lead and facilitate teams toward outcomes with increasing practice independence over time.
- Ability to juggle competing priorities with proactive problem-solving skills.
- Demonstrates effective problem-solving skills and has the ability to interpret data and integrate information to generate a positive change.
- Demonstrates use of an empowering approach to build and sustain a culture of improvement within the primary care organization.
- Demonstrates motivation for learning through independent reading, professional networking, and/or attending relevant conferences and workshops.
- Exhibits flexibility and positive attitude about unexpected changes and fluctuating workloads.
- Effective working knowledge of utilizing data to drive change, particularly for the improvement of operational and quality outcomes.
- Exhibits strong group facilitation skills and ability to interact with diverse teams.
- Strong emotional intelligence and adept at relationship building.
Location: Lehigh Valley Health Network ยท Strategic Operations
Schedule: Full Time 40 hours, Day Shift, M-F; 8:00a-4:30p