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Employment Type : Full-Time
Position Description
Venture Transport
HR DEPARTMENT ONLY
FLSA: Exempt
Job Class:
Job Code:
Position Title: Load Planner Company Code:
Location: Lafayette, IN Date Approved: October 11, 2016
Reports to: Operations Manager Approved by: VP Human Resources
POSITION SUMMARY
Direct company assets in a manner to maximize capacity and utilization with minimizing cost. Maintain a constant focus on driver retention and customer satisfaction. Directly support both the Dispatch and Customer Service departments.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
No.Description
1. Possess a firm grasp of trends and balance within your assigned area. Accept freight aggressively and maintain your load to truck ratio at 100% or greater. It is expected that you move all drivers within your assigned region out each day with zero layovers.
2. Inform Customer Service of freight needs as soon as possible, preferably the day before.
3. Honor driver routing requests in a timely fashion.
4. Assist Customer Service in solving service issues as needed. Assist Driver Managers in the same fashion with driver needs.
5. Communicate with fellow planners as needed and coordinate efforts.
6. Make a constant effort to maximize miles for the driver by assigning the best possible freight with appropriate pickup and delivery windows. Preplan drivers on their next load early and often.
7. Proactively manage trailer pools at both yard and customer locations. Work with the Equipment Control and Customer Service groups as needed to keep dropped trailer pools in line.
8. Plan ahead. You are expected to be looking forward into the future. Your goal by shift end is to have all pickups prior to 1100 the following day planned and confirmed.
9. Highlight bad data to Customer Service and Dispatch in a factual manner. Involve Management as needed for support.
10. Other duties as assigned.
OTHER SIGNIFICANTJOB FUNCTIONS INCLUDE:
No.Description
1. Solid communication and interpersonal skills.
2. Ability to work in a team setting in support of your coworkers.
3. Ability to multitask and prioritize accordingly.
4. Ability to root cause both customer and driver issues.
5. Possess the ability to thrive in stressful situations.
6. Solid understanding of US geography and DOT regulations as they pertain to ground transportation.
7. Possess the ability to adapt to changing situations.
REQUIRED EDUCATION / EXPERIENCE
PREFERRED EDUCATION / EXPERIENCE
REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)
PREFERRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)
PHYSICAL DEMANDS
Must be able to work at a desk for up to 10 hours per day. Walk the Operations floor as needed to resolve problems.
WORK ENVIRONMENT
Office
OTHER INFORMATION
This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.
SIGNATURE: DATE: