The Restaurant General Manager has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.
Additional Restaurant Manager Responsibilities Include:
- Effectively manage the restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
- Controls day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
- Ensures OSHA, local health and safety codes, and company safety and security policy are met
- Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Recruits, interviews, and hires team members, conducts performance appraisals, takes discipline action, motivates and trains
- Has authority to hire and fire (or participate in those decisions)
- Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
- Ensures food quality and 100% customer satisfaction
- Ensures complete and timely execution of corporate & local marketing programs
- Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
- Champions recognition and motivation efforts
Requirements: The ideal candidate for the Restaurant General Manager position will possess:
- 2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility.
- Dedication to providing exceptional customer service
- Good communication skills, and strong interpersonal and conflict resolution skills
- Exceptional team building capability
- Basic business math and accounting skills, and strong analytical/decision-making skills
- Basic personal computer literacy
- High School Diploma or GED preferred. College or university Degree Preferred
We offer the following:
Great compensation packages:
- 401k with company match
- Monthly and annual bonus potential
Great career opportunities:
- People-first company culture
- Promote from within philosophy
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience:
- Restaurant industry: 1 year (Preferred)
- customer service: 1 year (Preferred)
- employee relations: 1 year (Preferred)
- Restaurant management: 1 year (Preferred)
- team building: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Remotely: