Pharmacy Care Technician - Farmingdale, NY Details

Pharmacy Care Technician - Farmingdale, NY

UnitedHealth Group - Farmingdale, NY

Employment Type : Full-Time

Energize your career with one of Healthcare’s fastest growing companies.

You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

This role is equally challenging and rewarding. You'll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details / clinical information. It's a fast paced, high volume environment where our members are counting on us to deliver these important, sometimes life - saving medications in an accurate and efficient manner.

Primary Responsibilities:

• Enter prescriptions and verify appropriate and accurate information
• Contact patients, pharmacists and doctor's offices to resolve claims issues
• Process prescriptions (from intake to order completion)
• Resolve customer issues; ensuring accurate information is provided
• Positions in this function perform various duties related to the fulfillment of prescription orders. Dispense any or all of the following: unit doses, specialty pharmaceuticals, injectables, IV, enterals and related supplies following state and federal regulations and company policies and procedures
• May compound medications using appropriate components, supplies and sterile / ventilated environment
• Process, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included
• May also perform drug / supply ordering and inventory / warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust / calibrate pharmacy equipment, fill dispensing units

Clerks, Techs and Pharmacists in regional and local pharmacies may also perform the following as permitted by state regulation:

• Prep and scan documents, verify member / patient data, submit prescription orders in computer system
• Contact members / patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, consult on medication issues, and set up treatment in on-site facilities
• Interpret provider prescription and create order, access, input and retrieve prescription and medical / lab information from computer system, verifies whether order / drug is reimbursable/covered
• Pharmacists monitor and verify all prescription orders upon creation and dispensing.
• Calibrate dosing pumps
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma / GED (or higher)
• Minimum of 6 months proficiency with computer and Windows PC applications including ability to navigate and learn new and complex computer system application
• Ability to work Monday - Friday from (9:00 a.m. - 6:00 p.m. EST) with the ability to work occasional Saturdays
• You will be asked to perform this role in an office setting or other company location.
• Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
  

Preferred Qualifications:

• National Pharmacy Technician Certification
• CPR + Software Experience
• 1+ years of Home Infusion Experience
• Previous pharmacy / prescription data entry experience
  

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non-clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

You can learn more about all we are doing to fight COVID-19 and support impacted communities at: click here .

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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