Company Description
Broadridge Financial Solutions, Inc. (BR), a $4 billion global Fintech leader and part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. At Broadridge, we do well by doing good. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by powering investing, governance, and communications for our clients, their customers, and the financial services industry.
Job Description
Broadridge is growing! Are you ready for your next challenge?
Our mission is to attract, develop and retain outstanding talent. Being a place where driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately build customer value. If you’re a self-starter who demonstrates strong initiative and a desire to grow with an organization that has been continuously recognized as one of the top large employers to work for in New York this is your opportunity.
You will work with the shift supervisor and Production and Print Quality Assurance to track the status of your work and that of other operators, ensuring all staff and equipment are being optimally used.
Responsibilities:
- 2nd Shift: 4PM -12AM
- You will organize print cycles to meet daily deliverables and service level agreements, and monitor quality by reviewing printed materials as jobs are being processed.
- Reviewing print requests and logs to ensure operators sign them on time and verifying the proper files are being printed/processed correctly.
- You will prioritize daily and weekly job streams and workflow with the ability to assign tasks to operators and Sr. operators based on skill and ability.
- You will effectively communicate with various departments and/or Client Services Representatives regarding print related scheduled jobs, statements, and special requests and provide necessary feedback.
- Ensuring that all equipment problems are reported to management and the appropriate vendor on a timely basis.
- Communicating backlog/production information to management to identifying situations where incoming volumes need to be outsourced or client job completion time expectations need to be reset.
- Understanding and executing procedural commands on IPM and IPW.
Requirements:
- Minimum of 3 years of work experience, including at least 1 year of experience working with continuous forms printers in a production print environment.
- Detailed knowledge of continuous forms print technology, including associated pre/post gear and operator preventive maintenance procedures.
- Proven knowledge of print center client applications, processes and workflow systems (e.g., InfoPrint Workflow and InfoPrint Manager).
- Strong communication skills.
- Leadership, time management and organizational skills, with a strong attention to detail.
- Ability to thrive in a dynamic, fast-paced environment while maintaining composure.
- Self-starter who shows initiative and attention to details.
- Must be flexible to work overtime, including weekends and holidays as required.
Broadridge Benefits
- You will receive an excellent benefits package which starts as of date of hire, including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, life insurance, tuition reimbursement, disability benefits, 401k with company match and much more.
- You’ll enjoy a generous paid time off program including vacation, personal holidays, sick time and paid company holidays.
Why should you join Broadridge?
- Since 2015, Broadridge has been named by FORTUNE as one of the 'World's Most Admired Companies.'
- We have also been rated as a 'Best Company to Work for' in NY State for 10 consecutive years.
- More than 5,000 brands entrust us to deliver essential communications to their clients.
- We will provide you with a platform to build strong professional working relationships with clients, fellow associates and management.
Additional Information
Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status. "Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth." US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company?s career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to BRcareers@broadridge.com