Per Diem Ambulatory Service Representative II - Administration Details

Per Diem Ambulatory Service Representative II - Administration

Kelsey-Seybold - Stafford, TX

Employment Type : Full-Time

Overview: Kelsey-Seybold Clinic, a Houston tradition in patient-centered care, is a multispecialty clinic with over 25 locations and comprises more than 500 physicians providing primary and specialty care in a collaborative manner.
With 55 different clinical and non-clinical specialties, you can design a career path at Kelsey-Seybold Clinic that allows you to grow your future in a completely new direction.
Kelsey-Seybold Clinic is changing the way health cares.
Responsibilities: The ASR II is responsible for providing assistance to patients in a friendly and courteous manner. The ASR II is responsible for check in and check out functions, including registration and cashiering. The ASR II must maintain a neat and professional appearance and an organized work area. Qualifications: Per Diem Ambulatory Service Representative II Location: Stafford Department: Administration
Job Type: Supplemental/ Per Diem
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS (A = basics; B = preferred) Education
A.
High School diploma or G.E.D. from an accredited program
B.
Associate or Bachelor’s Degree in related field
Experience
A.
1+ years of direct face to face customer service experience.
1+ years of cash handling or collections experience.
6 months experience in a customer facing role within a medical office, healthcare setting or other service-related industry.
or
1+ years KSC ASR I or HIM Tech experience with 6 months ASR II cross-training experience and the successful completion of Epic Front Desk Training or 2 years KSC CBO, Managed Care or Contact Center experience.
B.
2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing
2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare and other plans.
1+ years of cash handling or collections experience in a medical office setting.
2+ years of direct face to face customer service experience.
Special Skills
A.
Experience with computers and Windows-based software.
Excellent verbal and written communication skills.
Basic Math ability.
Knowledge of customer service principles and practices.
Excellent professional and personal presentation style.
B.
Ability to use Microsoft software applications including Word and Excel.
10 key touch.
Knowledge of electronic medical record systems.
Other
A.
Ability to speak, write and understand English
B.
Bilingual- English/Spanish
WORKING ENVIRONMENT Front Desk