People Operations Manager Details

People Operations Manager

Lyra Health - Burlingame, CA

Employment Type : Full-Time

About Lyra HealthLyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Starbucks, uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and elite provider network, 2 million people can receive best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $480 million.
About the RoleThe People Operations Manager role is a newly created, hands-on role that focuses on building quality people programs that scale with Lyra’s growing population. This role is ideal for someone with proven experience and a drive for rolling out well thought out and scalable initiatives in a mission focused hyper growth start-up in the mental health space. We are also looking for a thought partner and team player who loves collaborating on various projects with other members of the growing People Operations team. What you'll do

Culture and Diversity
• Be a culture champion of Lyra and partner with Senior People Operations Manager on strategically creating a cohesive culture plan
• Help develop, participate and lead various culture initiatives
• Partner with Lyra’s DEI&B officer in diversity initiatives across the org


• PERFORMANCE MANAGEMENT & EMPLOYEE RELATIONS
• Own the full cycle annual performance management program within Lyra including performance review design, system set up, communications to employees and managers and transition to comp planning
• Navigate with detail and diligence tricky and complex HR activities including performance management, conflict resolution, organizational development/training, employee relations, terminations, etc.; escalating where appropriate


• POLICIES & COMPLIANCE
• HR Compliance projects (Contingent workforce, OFCCP Compliance, Employee Classification, Background checks)
• Job design project including job descriptions, leveling and career matrices
• Provide excellent employee service and act as a main point of contact for employees who have HR questions regarding company policies, procedures, programs, and general company issues
• Oversee and update HR Communication tools and suggest new procedures and policies to continually improve efficiencies of the People Operations team
• Ensure legal compliance of HR state and federal regulations and applicable employment laws, and update policies and/or procedures as required


• OTHER PROJECTS
• Support the career development program with the creation of career ladders, leveling structure and career pathing org-wide
• Facilitate any manager training and proactively coach managers in real time with a sense of urgency
• Assess L&D initiatives that fit the needs of our employee population

Minimum Requirements

• Bachelor’s Degree in field or a minimum of 7 years of related experience
• Strong attention to detail with a focus on excellence
• Great team player with a collaborative mindset towards the team
• Ability to work independently, multitask, and drive towards aggressive deadlines
• Strong analytical, written and verbal communication skills
• Thoughtfulness, flexibility and a positive attitude
• Understanding of federal and state labor laws
• Fluent in Google Apps and MS Office

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.