Employment Type : Full-Time
JOB TITLE Peer Counselor, Certified Peer Counselor REPORTS TO Divisional Senior Vice President JOB CODE 730A, 731A FLSA STATUS Non-Exempt PAY GRADE 50, 60 SUMMARY: Peer counselors work with individuals in services to provide hope, encouragement, support, self-determination, and connection to the community. Peer counselors plan and implement support and community-based activities for individuals in services and report progress or special problems to the peer coordinator or agency supervisor. Transportation of clients using a 15-passenger van required. Peer Counselors must be a person with lived experience who has met the criteria for a diagnosable mental, behavioral, substance abuse or emotional disorder at some point in their adult life. EXPERIENCE: Education: High School Diploma/GED required. Licensure: Valid driver’s license with "F" endorsement in Tennessee. No endorsement required in Virginia. Certification: Within one year of hire, must obtain Certified Peer Recovery Specialist (CPRS) certification from the Tennessee Dept. of Mental Health or Virginia Department of Health Professions. Experience: Past/present utilization of mental health or substance use disorder services required. Knowledge/Skills: Verbal/written communication skills. EQUIPMENT: Computer, fax, GPS, copier, 15-passenger van and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Assist in implementing/creating a recovery environment 2. Maintain accurate attendance and participation records. 3. Share progress and barriers with other staff providers, as applicable. 4. Provide transportation for individuals using services in 15-passenger van. 5. Organize and lead peer support activities and groups. 6. Attend and participate in regularly scheduled staff meetings, in-services and individual staffings as needed. 7. Assist individuals in developing natural supports. 8. Model personal responsibility, self-advocacy, and hopefulness via telling of their recovery story, how needs are respectfully met, and how a belief in themselves is maintained. 9. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization’s mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards.