PCA Department Coordinator Home Care
Employment Type : Full-Time
PCA Department Coordinator Home CareDo you believe in ensuring patient autonomy, helping the elderly and assisting others in managing their own healthcare? If so, we have been waiting for you to apply! Senior Care Partners P.A.C.E. is recognized as a Great Place to Work by Activated Insights, a nationally certified surveyor! We are committed to finding employees that align with our core values of: Compassion, Teamwork, Integrity and Excellence, to guarantee the best care for our elderly population. Join our team and work with a dynamic group of professionals while moving your career to the next level of healthcare excellence.
Please visit the link below to better understand why our employees rated us a Great Place to Work!https://www.greatplacetowork.com/certified-company/7011251
Senior Care Partners PACE, is a Program of All-Inclusive Care for the Elderly (P.A.C.E.) model of care. P.A.C.E. is an innovative program in which we assist elders to live as independently as possible with the team support of health care professionals. P.A.C.E. provides health care services for frail elderly individuals who are eligible for nursing home level of care in the comfort of their own home in the community. Senior Care Partners P.A.C.E. coordinates and provides all needed preventative, primary, acute and long term care services. Primary PurposeProvides oversight and coordination of Participant Care Assistants, Senior Care Partners PACE contracted personal care staff, and home making services. Responsible for effective and efficient delivery of services by coordinating Participant Care Assistants daily workflow and tasks. Accountability Chart Key Roles- LMA
- Organize and delegate the PCA workload
- Ensure accurate and timely documentation
Duties and Responsibilities- Responsible for effective and efficient delivery of services by ensuring staff accountability, productivity, capacity and compliance of Participant Care Assistant department functions.
- Organize and delegate PCA daily workload and assist with resolving issues as they arise.
- Coordinates all PCA functions pertaining to the direction of daily activities (schedules, training, lunches/breaks, etc).
- Facilitates meetings within the department.
- Assists as needed in resolving grievances and appeals.
- Ensures that accurate, current, and appropriate documentation is completed describing services provided and the participants’ level of function.
- Will complete home care supervisory visits with direct reports.
- Collaborates with other leaders/managers to coordinate participant care.
- Assists newly enrolled participants to become acclimated with PACE and homecare services.
- Works closely with PCA Department Leader to ensure participant safety, comfort and plan of care is being followed.
- Assist in developing and implementing written policies/procedures/protocols governing the operation of the department.
- Coaching, mentoring and developing direct reports.
- Utilize the Entrepreneurial Operating System (“EOS Worldwide” by Gino Wickman) business model to drive focus within the organization.
- Responsible for managing the payroll system for direct reports.
- Will attend and participate in assigned participant care plans.
- Responsible for completing all required education and file requirements on time.
- Documents in the participant’s medical record as required by policy.
- Participates in Quality Improvement activities.
- Must care, support and collaborate with everyone involved in the participant’s care including staff and the participant’s family using the participant centered care model.
- Keeps leader informed of problems or issues.
- Performs other duties as assigned.
Leader ResponsibilitiesThis position has leader responsibilities over the following departments:- Participant Care Assistants in Home Care
Qualifications- High School Diploma or equivalent required, Associates Degree preferred.
- Minimum of two-years professional leadership experience required; or equivalent combination of education and applicable experience.
- Must be a Certified Nursing Assistant or complete PCA training that is provided by Senior Care Partners PACE.
- Detail oriented with good problem solving skills.
- Strong communication skills, both written and verbal.
- Experience in managing and entering payroll information.
- Demonstrates ability to effectively build team cohesion.
- Well-developed ability to show discretion and maintain confidentiality.
- Demonstrate ability to educate and empower others.
- Strong skills with MS Office Suite, Word, Outlook, PowerPoint & Excel.
- Minimum of one year of experience working with the frail, elderly, or long term care population
Specific Requirements- Demonstrate our core values of compassion, integrity, teamwork, and excellence.
- Champion of Senior Care Partners PACE philosophy.
- Reliable transportation; current valid Michigan driver’s license, and car insurance.
- Possess current CPR certification by AHA or willing and able to obtain as offered by Senior Care Partners PACE.
- Immunizations and vaccines must be current or medical documentation must be provided from a medical provider with reason (s) to request waiver. (Hepatitis B, TB, PPD specifically and Flu)
- Must possess the ability to make independent decisions when circumstances warrant such action.
- Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.
- Possess the ability to collaborate effectively with other IDT members.
- Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult participants.
Work Environment- Has a visible presence while working in the center and is subject to frequent interruptions.
- Communicates with staff, participants, caregivers, the board of Senior Care Partners PACE and other organizations as necessary.
- Works beyond normal working hours when necessary.
- Subject to callback during emergency conditions (e.g., severe weather, evacuation, disaster, etc.).
- May be subject to exposure and handling of infectious waste, diseases, conditions, or hazardous chemicals, etc., including potential exposure to TB, AIDS, and/or the Hepatitis B virus.
- May work in an unpredictable home environment with variations in cleanliness, temperature, behaviors, smoke, animals, and other potential hazards.
- Required to drive a car in all types of weather.
Physical Demands- Must be able to move intermittently throughout day.
- Must function independently, and have flexibility, personal integrity, and the ability to work effectively with participants, personnel, and support agencies.
- Must be able to relate to and work with the ill, disable, elderly, and emotionally upset participants within the Senior Care Partners PACE program and/or center.
- Must be able to cope with the mental and emotional stress of the position.
- Must be able to push, pull, move, sit or stand for long periods of time.
- Lift up to 20 pounds as needed.
- May be necessary to assist in the evacuation of participants during emergency and/or disaster situations.
BenefitsWe offer a competitive benefits package including medical, dental, vision, Teledoc, HelpNet, and company paid life insurance and AD&D at $50,000 each, with the option to purchase additional voluntary insurances – STD, LTD, AI, CI, and additional life and AD&D. You are eligible first of the month following 30 days of service. All salaried staff receive 20 days of PTO accrued during the year, and non-exempt staff receive 18 days, in which you accrue right away. You may start contributing to our 403(b) immediately, and after one year of service the company will match up to 3%. After 90 day of employment you are eligible for a floating holiday at 8 hours, and receive one each calendar year thereafter. All full-time employees receive the six major paid holidays. Equal Opportunity Employer - M/F/D/V