Patient Service Representative - Physical Therapy Details

Patient Service Representative - Physical Therapy

Franklin Community Health Network - Farmington, ME

Employment Type : Full-Time

Position Summary
The Patient Service Representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
• Education: High School Diploma or equivalent preferred
• License/Certifications: Certified Healthcare Access Associate (CHAA) desired
• Experience: Computer experience required. Minimum of one year customer service or data entry experience in a health care environment preferred
• Familiarity with healthcare billing and diagnostic coding preferred