Employment Type : Full-Time
HIRING IMMEDIATELY - TEMPORARILY REMOTE! Life is Short. Do Work that Matters. Are you seeking an exciting opportunity to join a growing and dynamic team of professionals who support patients? We are in the business of helping consumers understand their healthcare bills and assisting them in resolving outstanding balances in a compassionate and friendly manner. As a BCA team member, you will have the opportunity to provide exceptional customer service, while being rewarded and recognized for your hard work and performance. We've been in business for 76 years with a proven track record of stability and continued growth. If you’re ready to embark on a meaningful and fulfilling career journey read below and apply! This is a Monday through Friday, full-time position. We are looking for individuals who have the flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 7:00pm EST. We offer temporary remote work after completion of training for 3 days on site. Our office is located at 18001 Old Cutler Road, Miami, FL 33157. Job Summary The Patient Customer Service Representative role establishes you as the voice for BCA Financial Services, Inc., and our clients. We are looking for goal-oriented, passionate, and motivated individuals to join and support our team as we continue our mission of connecting consumers and business through customer-centric account resolution. You will be tasked with handling phone calls in a call center environment, with no in-person interaction with patients. Your research and analytical skills will shine through as you navigate each call, securing payments, and problem-solving to achieve customer satisfaction and account resolution in a timely manner. Life at BCA Our people are our most valuable asset. From our paid time off policy to wellness programs to monthly celebrations, we work hard to make each member of our organization feel supported and encouraged to have a healthy work-life balance. Because we want all our people to live their best lives, at home and at work. Here’s some of the great benefits we offer: To see a full list of our benefits, click https://www.bcafs.com/en/benefits.cfm. Who we’re looking for: BCA Financial Services, Inc. is an Equal Opportunity Employer Compliance and wellness are key in our organization. We have implemented various safety measures consistent with the Centers for Disease Control and Prevention standards including social distancing and thorough cleaning procedures in our offices. Due to the nature of our operation, we are not required to interact with the public during the course of our work. Personal protective equipment is available for team members who wish to use it. Selected candidates can expect a virtual interviewing process. Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, collections clerk, patient account, medical, insurance, revenue cycle, patient financial, sales, medical billing, medical office, call center, call center representative, contact center, medical call center representative, remote work, virtual call center, work from home Powered by JazzHR 0HV9r4pY5t