Patient Care Coordinator/Receptionist Details

Patient Care Coordinator/Receptionist

Plymouth Dental Group - Plymouth, MA

Employment Type : Full-Time

Our growing team seeks a full-time Dental Patient Care Coordinator / Receptionist responsible for assisting in the administrative functions of the practice.

Duties Include (but are not limited to):

• Greet each patient in a welcoming and professional manner
• Answer each phone call in a professional manner
• Properly route calls
• Communicate phone messages in an accurate and professional manner
• Refer difficult patient situations to a supervisor
• Maintain patient confidentiality at all times
• Accurately registers new patient
• Collects payments at check-in
• Follows established protocols for scheduling
• Provide excellent customer service
• Responds in a timely manner to information request
• Verify and check dental insurance
• Adheres to all agency policies and protocols
• Performs all other related duties as required *

Experience/Other Requirements:

• Minimum of high-school diploma or equivalent required
• Minimum of 2-years customer service related experience preferred

• Knowledge of spreadsheet and word processing application required
• Minimum 1-year office experience in a dental setting required

Physical Requirements

• Sit or stand at a computer for extended periods of time
• Ability to keyboard for extended periods of time

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Experience:

• Dental office experience: 1 year (Preferred)

Work Remotely:

• No